Service Delivery Coordinator @ STRATEGIC INTEGRATION PARTNERS (May 2017 - December 2017)
Team Manager @ (June 2014 - November 2015)
Senior Manager @ (January 2013 - January 2015)
James Brown Education
The University of Georgia
Bachelor’s Degree (Religion/Religious Studies)
2006-2008
The University of Georgia
Bachelor of Arts (Religion/Religious Studies)
James Brown Skills
Hardware Support
Technical Support
Computer Repair
Software Documentation
Troubleshooting
System Administration
Information Technology
Software Installation
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
Managed Services
Microsoft Office
Active Directory
Windows Server
Remote Desktop
Microsoft Exchange
Office 365
Microsoft Azure
VMware
Windows
Hyper-V
Customer Service
Leadership
Management
Training
Process Improvement
Windows Domain
Audio Visual Support
Help Desk Support
Networking
Windows 10
Remote Troubleshooting
Remote User Support
Windows Remote Desktop
Microsoft Servers
Dell PowerEdge Servers
Dell Computers
Active Directory Experience
Domain Management
Domain Controller
Mac & PC platforms
Application Support
Server Administration
Adobe Illustrator
Adobe Photoshop
Analytical Skills
Application Configuration
Bug Tracking
Certificate Services
Cloud Services
Communication
Computer Networking
Computer Operations
Customer Engagement
Customer Experience Management
Customer Support
Data Privacy
Desktop Application Support
Documentation
Hardware Diagnostics
IT Compliance
IT Documentation
IT Hardware Support
IT Infrastructure Management
IT Project Implementation
IT Service Management
Icon Design
Microsoft Products
Network Administration
Network Engineering
Network Virtualization
OpenLDAP
Operations
Outages
Powershell
Proactive Monitoring
Problem Solving
Reasoning Skills
Remote Infrastructure Management
Root Cause
Router Configuration
Service Desk
SharePoint
SharePoint Administration
Slack
Supplier Evaluation
Supporting Others
System Configuration
System Implementations
Systems Design
Systems Engineering
Technical Documentation
Ticketing Systems
Training Documentation
Virtual Private Network (VPN)
Virtualization
Windows Deployment Services (WDS)
Written Communication
James Brown Summary
James Brown, based in Senoia, GA, US, is currently a Information Technology Engineer at Coweta County Water and Sewerage Authority. James Brown brings experience from previous roles at ERGOS Technology Partners, Inc., ERGOS TECHNOLOGY CONSULTANTS and Hilltop Consultants, Inc.. James Brown holds a 2006 - 2008 Bachelor’s Degree in Religion/Religious Studies @ The University of Georgia. With a robust skill set that includes Hardware Support, Technical Support, Computer Repair, Software Documentation, Troubleshooting and more. James Brown has 2 emails and 2 mobile phone numbers on RocketReach.
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