2018 -
2019 Desktop Support and Service Desk Analyst - Contract @
2018 -
2018 Service Desk Analyst - Contract @
2017 -
2018 Remote Support Engineer @ Capita IT Enterprise Services
2016 -
2018 Service Desk Analyst @ Capita IT Enterprise Services
2014 -
2016 Service Desk Analyst @ Dixons Carphone
James Booth Education
3AAA Academy 2014
-
2015
Aston Comprehensive
GCSE
2009
-
2014
James Booth Skills
Time Management
IT Service Management
ITIL
IT Service Delivery
Networking
Software Installation
Software
Computer Hardware
Hardware Diagnostics
Hardware Installation
Hardware Support
Active Directory
Novell
Remote Desktop
Windows Remote Desktop
Remote User Support
Computer Hardware Troubleshooting
Network Troubleshooting
Software Troubleshooting
SLA
Leadership
Third Party Relationships
PowerPoint
Windows Server
Cisco Call Manager
Sales
Troubleshooting
IT Hardware Support
TCP/IP
Help Desk Implementation
Interpersonal Communication
Customer Service
Technical Support
System Center Configuration Manager Sccm
Project Support
Hardware
Adaptive Learning
System Center Configuration Manager
James Booth Summary
James Booth, based in Sheffield, GB, is currently a Site Reliability Engineer at MaxContact. James Booth brings experience from previous roles at Littlefish (UK) Ltd, TES Global, StatePlus and The GPT Group. James Booth holds a 2014 - 2015 3AAA Academy. With a robust skill set that includes Time Management, IT Service Management, ITIL, IT Service Delivery, Networking and more. James Booth has 2 emails on RocketReach.
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