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James Blackwell Location
Ireland
James Blackwell Work
Founder and Home Technology Adviser @ (June 2017 - Present)
Knowledge Experience Analytics Consultant @ (April 2014 - May 2016)
Committee Member @ SOUND - Sufferers of Unique Narcolepsy Disorder (April 2014 - April 2016)
Knowledge Management Consultant @ (April 2014 - June 2014)
Career Break @ Self Employed (July 2011 - March 2014)
Director, Global Consumer Support Enablement @ (January 2010 - September 2011)
(interim) Director, EMEA and LAM Consumer Support @ (February 2009 - January 2010)
Director, Global Consumer Support Operations @ (June 2006 - February 2009)
Sr. Manager, Enterprise Customer Security Support EMEA @ (May 2005 - June 2006)
Manager, EMEA Enterprise Support @ (June 2002 - May 2005)
Sr. Supervisor, Enterprise Product Support @ (June 2000 - June 2002)
Technical Account Manager and Implementation Consultant @ (June 1998 - June 2000)
Sr. Product Support Analyst @ (May 1997 - June 1998)
Product Support Analyst @ (January 1996 - April 1997)
James Blackwell Education
Northumbria University
Bachelor of Science (Engineering)
1992-1994
Newcastle Polytechnic
(Engineering)
1990-1992
James Blackwell Skills
Enterprise Software
Security
Technical Support
Business Intelligence
Team Management
Troubleshooting
Management
Call Centers
Account Management
Cross-functional Team Leadership
Professional Services
Antivirus
Training
Call Center
Internet Security
Encryption
Quality Assurance
Vendor Management
Computer Security
CRM
Business Analysis
Customer Satisfaction
DLP
Team Leadership
Customer Experience
Application Security
Business Objects
Integration
Service Delivery
Virtualization
Information Security Management
Analysis
Channel Partners
Network Security
IT Service Management
Partner Management
Information Security
Problem Solving
Storage
Solution Selling
Social Networking
Conflict Management
Consumer Software
Consumer Surveys
Managing Multi-Million Dollar Budgets
Facebook
Cloud Computing
Analytics
Omniture
Google Analytics
Change Management
Cross Functional Team Leadership
Managing Multi Million Dollar Budgets
Sales
Microsoft Excel
James Blackwell Summary
James Blackwell, based in Ireland, is currently a Founder and Home Technology Adviser at DeGeekIT. James Blackwell brings experience from previous roles at AirWatch by VMware, SOUND - Sufferers of Unique Narcolepsy Disorder, VMware and Self Employed. James Blackwell holds a 1992 - 1994 Bachelor of Science in Engineering @ Northumbria University. With a robust skill set that includes Enterprise Software, Security, Technical Support, Business Intelligence, Team Management and more. James Blackwell has 2 emails and 2 mobile phone numbers on RocketReach.
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