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James Black Location
Mountain View, CA, US
James Black Work
Vice President AI Operations @ (June 2026 - Present)
Trust and Safety Operations Manager - Play and Android @ (August 2018 - May 2025)
Programs and Operations Lead (Google Cloud) @ (May 2017 - August 2018)
Global Head of Agent Care (gTech Consumers) @ (January 2016 - April 2017)
Global Head of Quality Assurance (gTech Consumers) @ (January 2015 - December 2015)
Regional Head of Quality Assurance, Training, and Tools (gTech Consumers) @ (March 2014 - December 2014)
Global Head Customer Support for Google Accounts and Identity (gTech Consumers) @ (January 2013 - February 2014)
Global Head Customer Support for Account Recovery Program (gTech Consumers) @ (August 2010 - December 2012)
MBA Intern @ (January 2009 - August 2010)
Senior Manufacturing Engineer @ (November 2006 - May 2008)
Production Project Manager @ Fiber Innovations Inc. (October 2003 - October 2006)
James Black Education
MIT Sloan School of Management
MBA (Sustainability)
2008-2010
Massachusetts Institute of Technology
M.S. (Engineering Systems Division)
2008-2010
Florida Institute of Technology
B.S. (Aerospace Engineering)
1999-2003
Stowe High School 1995-1999
James Black Skills
Business Process Improvement
Business Strategy
Continuous Improvement
Cross-functional Team Leadership
Engineering
Engineering Management
Leadership
Lean Manufacturing
MS Project
Management
Manufacturing
Operations Management
Process Improvement
Product Development
Product Management
Program Management
Project Management
Quality Assurance
Six Sigma
Strategic Planning
Strategy
Systems Engineering
Testing
James Black Summary
James Black, based in Mountain View, CA, US, is currently a Vice President AI Operations at TaskUs. James Black brings experience from previous roles at Google. James Black holds a 2008 - 2010 MBA in Sustainability @ MIT Sloan School of Management. With a robust skill set that includes Business Process Improvement, Business Strategy, Continuous Improvement, Cross-functional Team Leadership, Engineering and more. James Black has 2 emails and 2 mobile phone numbers on RocketReach.
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