James Birchall Email
Senior Manager Customer Support - Leonardo AI @ Canva
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James Birchall Location
- Sydney, NSW, AU
James Birchall Work
- 2025 -now Senior Manager Customer Support - Leonardo AI @
- 2024 -2025 Director Customer Care and Engagement APAC @
- 2018 -2024 Senior Manager Member Service @
- 2017 -2018 Contact Center Manager @
- 2015 -2017 Contact Center Manager - Woolworths Mobile and Social Media @
- 2014 -2016 Learning and Development Manager for Customer Experience @
- 2012 -2014 Customer Experience Manager @
- 2011 -2012 Learning and Development Manager @
- 2008 -2011 Team Leader @
- 2008 -2008 Vendor Manager @
- 2007 -2008 Customer Service Representative @
- 2005 -2007 Subject Matter Expert @
James Birchall Skills
- User Interface Design
- Customer Experience
- Marketing
- Contact Centers
- Communication
- Customer Satisfaction
- Team Leadership
- Customer Relationship Management Crm
- Project Management
- Stakeholder Management
- Business Process Improvement
- Call Centers
- Process Improvement
- Team Management
- Management
- Customer Retention
- Strategy
- Leadership
- Change Management
- CRM
- Training
- Coaching
- Customer Service
- Performance Management
- Training and Development
- Customer Relationship Management
James Birchall Summary
- James Birchall, based in Sydney, NSW, AU, is currently a Senior Manager Customer Support - Leonardo AI at Canva. James Birchall brings experience from previous roles at Audible, Aware Super, Samsung Electronics and Salmat. With a robust skill set that includes User Interface Design, Customer Experience, Marketing, Contact Centers, Communication and more. James Birchall has 1 emails on RocketReach.
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