James Birchall Email
Senior Manager Customer Support - Leonardo AI @ Canva
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James Birchall Location
- Sydney, NSW, AU
James Birchall Work
- Senior Manager Customer Support - Leonardo AI @ (April 2025 - Present)
- Director Customer Care and Engagement APAC @ (April 2024 - April 2025)
- Senior Manager Member Service @ (August 2018 - April 2024)
- Contact Center Manager @ (March 2017 - July 2018)
- Contact Center Manager - Woolworths Mobile and Social Media @ (January 2015 - March 2017)
- Learning and Development Manager for Customer Experience @ (May 2014 - January 2016)
- Customer Experience Manager @ (June 2012 - May 2014)
- Learning and Development Manager @ (June 2011 - June 2012)
- Team Leader @ (November 2008 - June 2011)
- Vendor Manager @ (July 2008 - December 2008)
- Customer Service Representative @ (January 2007 - July 2008)
- Subject Matter Expert @ (July 2005 - January 2007)
James Birchall Skills
- User Interface Design
- Customer Experience
- Marketing
- Contact Centers
- Communication
- Customer Satisfaction
- Team Leadership
- Customer Relationship Management Crm
- Project Management
- Stakeholder Management
- Business Process Improvement
- Call Centers
- Process Improvement
- Team Management
- Management
- Customer Retention
- Strategy
- Leadership
- Change Management
- CRM
- Training
- Coaching
- Customer Service
- Performance Management
- Training and Development
- Customer Relationship Management
James Birchall Summary
- James Birchall, based in Sydney, NSW, AU, is currently a Senior Manager Customer Support - Leonardo AI at Canva. James Birchall brings experience from previous roles at Audible, Aware Super, Samsung Electronics and Salmat. With a robust skill set that includes User Interface Design, Customer Experience, Marketing, Contact Centers, Communication and more. James Birchall has 1 emails on RocketReach.
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