James Benton Email & Phone Number
Product Owner: Chat and Chatbot, Ideation and Demand Management, Knowledge Management @ U.S. Department of Veterans Affairs
5 free lookup(s).
James Benton Location
- Georgetown, TX, US
James Benton Work
- 2023 - now Product Owner: Chat and Chatbot, Ideation and Demand Management, Knowledge Management @
- 2019 - 2025 Product Owner: Agile, Ideation and Demand Management, Knowledge Management @
- 2018 - 2019 Customer Support Manager, Knowledge Management @
- 2007 - 2019 Service Line Manager, Procedures and Analysis, National Service Desk, VA @
- 2006 - 2007 Customer Service Manager @ DMX, Inc. (Formerly DMX Music)
- 2001 - 2006 Supervsior and Manager @
James Benton Education
- Austin Community College
(Computer Science)
1997 - 2006
James Benton Skills
- ITIL
- Call Center
- SQL
- Troubleshooting
- Team Building
- SharePoint
- Management
- Software Documentation
- Technical Support
- Analysis
- IT Operations
- Business Process Improvement
- IT Service Management
- Security
- Access
- Business Analysis
- IT Management
- Visio
- Team Leadership
- Leadership
- Call Centers
- Vendor Management
- Process Improvement
- Customer Service
- Team Management
- Change Management
- Network Security
- Active Directory
- Incident Management
- Cross-functional Team Leadership
- Program Management
- Databases
- Six Sigma
- VMware
- Telecommunications
- System Administration
- Requirements Analysis
- Disaster Recovery
- Cloud Computing
- Windows
- Integration
- Project Management
- Business Intelligence
- Microsoft Office
- Quality Assurance
- Servers
- Service Delivery
- IT Strategy
- Data Center
- Virtualization
- Cross Functional Team
- Systems Administrator
- Business Process
- Cross Functional Team Leadership
James Benton Summary
- James Benton, based in Georgetown, TX, US, is currently a Product Owner: Chat and Chatbot, Ideation and Demand Management, Knowledge Management at U.S. Department of Veterans Affairs. James Benton brings experience from previous roles at U.S. Department of Veterans Affairs, Department of Veteran's Affairs and DMX, Inc. (Formerly DMX Music). James Benton holds a 1997 - 2006 Austin Community College. With a robust skill set that includes ITIL, Call Center, SQL, Troubleshooting, Team Building and more. James Benton has 3 emails and 3 mobile phone numbers on RocketReach.
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