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James Bennison Location
Kidderminster, GB
James Bennison Work
Service Desk Team Lead @ (October 2026 - Present)
2nd Line Engineer @ (April 2025 - Present)
3rd Line Engineer @ (January 2024 - April 2025)
Event Manager @ (January 2023 - April 2025)
Senior Second Line Engineer @ (January 2023 - January 2024)
Second Line Support Engineer @ OGL Computer services (January 2022 - January 2023)
1st Line Apprentice @ OGL Computer services (January 2019 - January 2022)
Customer Service Assistant @ (January 2015 - January 2019)
James Bennison Education
TDM
Level 3 infrastructure Technician
2019-2022
Stourbridge College
Software and Games Design
2015-2017
Hagley Catholic High School
GCSE’s
2010-2015
James Bennison Skills
2nd Line IT Support
3rd Line Support
3rd Party Liaison
Active Directory
Antivirus
Charity Events
Communication
Computer Hardware Troubleshooting
Customer Engagement
Customer Experience
Customer Satisfaction
Customer Service
Datto Backup
English
Event Photography
Group Policy
High Level Of Accuracy
High Quality Standards
Hyper-V
Mac & PC platforms
Managing Meetings
Marketing
Microsoft 365
Office 365 Administration
Patch Management
Photography
Problem Solving
Program Management
Self-confidence
SharePoint Administration
Team Collaboration
Ticketing Systems
Troubleshooting
VMware vSphere Hypervisor
Veeam Backup & Replication
Watchguard
Windows Server
James Bennison Summary
James Bennison, based in Kidderminster, GB, is currently a Service Desk Team Lead at EBC Group. James Bennison brings experience from previous roles at EBC Group and Wavenet. James Bennison holds a 2019 - 2022 Level 3 infrastructure Technician @ TDM. With a robust skill set that includes 2nd Line IT Support, 3rd Line Support, 3rd Party Liaison, Active Directory, Antivirus and more. James Bennison has 1 emails on RocketReach.
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