James Bath Email
SVP Customer Services, Global Operations @ DAZN
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James Bath Location
- Swindon, GB
James Bath Work
- SVP Customer Services, Global Operations @ (July 2024 - Present)
- VP Customer Services, Global Operations @ (January 2022 - July 2024)
- Head of Customer Services @ (July 2021 - January 2022)
- Head of Customer Services and Operations - Europe @ (August 2020 - July 2021)
- Head of Change Management - Europe @ (July 2017 - July 2020)
- Head of Change Management - Northern Europe @ (November 2016 - July 2017)
- Process Development Manager - GB and I @ (October 2015 - November 2016)
- Continuous Improvement Manager @ (October 2012 - October 2015)
- Process Improvement (lean and sixsigma) Business Analyst @ (June 2010 - October 2012)
- Business Analyst - IT @ (January 2009 - June 2010)
- Business Analyst - Quality Assurance @ (January 2008 - January 2009)
- Customer Services Relationship Executive (b2b) @ (January 2007 - January 2008)
- Customer Services Trainer @ (January 2006 - January 2007)
- Customer Service System Tester @ (January 2004 - January 2006)
- Customer Service Representative @ (January 2001 - January 2004)
- Customer Service System Tester @ (January 2004 - December 2006)
James Bath Education
- Swindon New College
James Bath Skills
- Process Improvement
- Requirements Analysis
- Quality Assurance
- Business Process Improvement
- Business Analysis
- Change Management
- Analysis
- Six Sigma
- Business Process
- Lean Manufacturing
- Operations Management
- Stakeholder Management
- Continuous Improvement
- Process Mapping
- Problem Solving
- Business Process Mapping
- Procurement
- Business Process Design
- Visio
- Requirements Gathering
- Business Requirements
- Project Planning
- Performance Management
- Project Management
- Outsourcing
- Risk Management
- Strategy
- User Acceptance Testing
- Software Documentation
- PRINCE2
- Program Management
- Call Centers
- Project Delivery
- Testing
- Cross-functional Team Leadership
- Team Management
- PMO
- Training
- Process Engineering
- Management
- Kaizen
- Customer Experience
- Leadership
- Strategic Planning
- Cross Functional Team Leadership
- Business Development
James Bath Summary
- James Bath, based in Swindon, GB, is currently a SVP Customer Services, Global Operations at DAZN. James Bath brings experience from previous roles at DAZN Group and Dyson. James Bath holds a Swindon New College. With a robust skill set that includes Process Improvement, Requirements Analysis, Quality Assurance, Business Process Improvement, Business Analysis and more. James Bath has 2 emails on RocketReach.
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