2007 -
now Utility Customer Service Adminstrator @
2004 -
2005 Vice President and Chief Operating Officer @ USAgencies
1999 -
2004 Vice President of Customer Operations @ Cox Communication
1994 -
1999 Director of Call Center Operations @ Comcast Cable, Tallahassee
James Barnes Skills
Call Center Operations
Customer Engagement
Customer Retention
Process Improvement
Problem Solving
Team Building
Customer Relations
Customer Service
Public Speaking
Human Resources
Call Centers
Program Management
Performance Management
Strategic Planning
Government
Training
PowerPoint
Team Leadership
Policy
Community Outreach
System Administration
Coaching
Leadership Development
Access
Analysis
Organizational Development
Data Analysis
Microsoft Access
Leadership
Public Policy
Research
Project Management
Microsoft Excel
Strategy
James Barnes Summary
James Barnes, based in Tallahassee, FL, US, is currently a Chief Customer Operations Officer at City of Tallahassee. James Barnes brings experience from previous roles at City of Tallahassee, USAgencies and Cox Communication. With a robust skill set that includes Call Center Operations, Customer Engagement, Customer Retention, Process Improvement, Problem Solving and more. James Barnes has 1 emails and 3 mobile phone numbers on RocketReach.
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