James Bain Email
Head of Sales (UK and US) @ Metasonixx Ltd
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James Bain Location
- Brighton, GB
James Bain Work
- 2024 - now Head of Sales (UK and US) @
- 2024 - now Business Strategy Consultant for Financial Services and Startups @ Self-employed
- 2020 - 2023 Director - Workforce Management, Forecasting and Configuration @
- 2013 - 2019 Director - Workforce Management - Short Term Planning and Realtime Execution @
- 2009 - 2013 Professional Services Consultant @
- 2007 - 2008 Contact Centre Solutions Consultant @
- 2002 - 2007 Head of Dialler Services and Pre-sales Consultant and Business Development Manager @
- 2001 - 2001 Dialler Manager @ Powergen
- 2000 - 2000 Project Co-Ordinator @ Blue Sky Consulting
James Bain Education
- University of Sunderland
Bachelor of Arts (BA) (Business)
1997 - 2000 - Harvard Business Publishing
American Express & Harvard Certificate in Leadership Excellence
James Bain Skills
- IVR
- ACD
- CTI
- Call Logging
- SQL
- Contact Centers
- Call Center
- Dialer Management
- Outsourcing
- Customer Experience
- Telecommunications
- Service Delivery
- Telephony
- Telemarketing
- Business Analysis
- Broadband
- Remote Device Management
- Software Consulting
- Workforce Management
- VoIP
- Vendor Management
- Agile Methodologies
- Avaya
- Business Process Improvement
- CRM
- Call Centers
- Managed Services
- New Business Development
- Pre-sales
- Professional Services
- Project Delivery
- Offshoring
- Solution Architecture
- Team Management
- Unified Communications
- Business Process
- Management
- Strategy
- Technology
- Services
- Pre Sales
- Project Management
- Microsoft Office
- Information Technology
- Business Strategy
- Training
- Integration
- Change Management
James Bain Summary
- James Bain, based in Brighton, GB, is currently a Head of Sales (UK and US) at Metasonixx Ltd. James Bain brings experience from previous roles at Self-employed, American Express and Alcatel-Lucent Motive. James Bain holds a 1997 - 2000 Bachelor of Arts (BA) in Business @ University of Sunderland. With a robust skill set that includes IVR, ACD, CTI, Call Logging, SQL and more. James Bain has 2 emails on RocketReach.
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Top Metasonixx Ltd Employees
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