James Bain Email
Head of Sales (UK and US) @ Metasonixx Ltd
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James Bain Location
- Brighton, GB
James Bain Work
- Head of Sales (UK and US) @ (September 2024 - Present)
- Business Strategy Consultant for Financial Services and Startups @ Self-employed (July 2024 - Present)
- Director - Workforce Management, Forecasting and Configuration @ (January 2020 - June 2023)
- Director - Workforce Management - Short Term Planning and Realtime Execution @ (May 2013 - December 2019)
- Professional Services Consultant @ (January 2009 - April 2013)
- Contact Centre Solutions Consultant @ (October 2007 - December 2008)
- Head of Dialler Services and Pre-sales Consultant and Business Development Manager @ (January 2002 - September 2007)
- Dialler Manager @ Powergen (January 2001 - December 2001)
- Project Co-Ordinator @ Blue Sky Consulting (January 2000 - January 2000)
James Bain Education
- University of Sunderland
Bachelor of Arts (BA) (Business)
1997-2000 - Harvard Business Publishing
American Express & Harvard Certificate in Leadership Excellence
James Bain Skills
- IVR
- ACD
- CTI
- Call Logging
- SQL
- Contact Centers
- Call Center
- Dialer Management
- Outsourcing
- Customer Experience
- Telecommunications
- Service Delivery
- Telephony
- Telemarketing
- Business Analysis
- Broadband
- Remote Device Management
- Software Consulting
- Workforce Management
- VoIP
- Vendor Management
- Agile Methodologies
- Avaya
- Business Process Improvement
- CRM
- Call Centers
- Managed Services
- New Business Development
- Pre-sales
- Professional Services
- Project Delivery
- Offshoring
- Solution Architecture
- Team Management
- Unified Communications
- Business Process
- Management
- Strategy
- Technology
- Services
- Pre Sales
- Project Management
- Microsoft Office
- Information Technology
- Business Strategy
- Training
- Integration
- Change Management
James Bain Summary
- James Bain, based in Brighton, GB, is currently a Head of Sales (UK and US) at Metasonixx Ltd. James Bain brings experience from previous roles at Self-employed, American Express and Alcatel-Lucent Motive. James Bain holds a 1997 - 2000 Bachelor of Arts (BA) in Business @ University of Sunderland. With a robust skill set that includes IVR, ACD, CTI, Call Logging, SQL and more. James Bain has 2 emails on RocketReach.
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Top Metasonixx Ltd Employees
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