James Backus Email & Phone Number
Director Product Strategy @ altafiber
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James Backus Location
- Cincinnati, OH, US
James Backus Work
- Director Product Strategy @ (May 2021 - Present)
- Senior Product Manager @ (February 2018 - May 2021)
- Pricing Product Manager @ (September 2014 - February 2018)
- Methods and Procedure - Specialist @ (November 2012 - September 2014)
- Residential Call Center Team Leader of Fioptic Sales @ (April 2011 - November 2012)
- Fioptic Sales Specialist @ (August 2009 - April 2011)
- Supervisor @ (August 2000 - August 2010)
- Substitute Teacher @ (August 2004 - June 2007)
James Backus Education
- University of Cincinnati
Bachelor's degree (Psychology)
1999-2003
James Backus Skills
- Customer Retention
- Call Centers
- Project Management
- Pricing Strategy
- Product Management
- Documentation
- Managed Services
- Telecommunications
- Customer Satisfaction
- Customer Service
- Process Improvement
- Vendor Management
- Sales
- Sales Operations
- Customer Experience
- Contact Centers
- Management
- Teaching
- Product Development
- Pricing
James Backus Summary
- James Backus, based in Cincinnati, OH, US, is currently a Director Product Strategy at altafiber. James Backus brings experience from previous roles at altafiber. James Backus holds a 1999 - 2003 Bachelor's degree in Psychology @ University of Cincinnati. With a robust skill set that includes Customer Retention, Call Centers, Project Management, Pricing Strategy, Product Management and more. James Backus has 1 emails and 2 mobile phone numbers on RocketReach.
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