James Backus Email & Phone Number
Director Product Strategy @ altafiber
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James Backus Location
- Cincinnati, OH, US
James Backus Work
- 2021 -now Director Product Strategy @
- 2018 -2021 Senior Product Manager @
- 2014 -2018 Pricing Product Manager @
- 2012 -2014 Methods and Procedure - Specialist @
- 2011 -2012 Residential Call Center Team Leader of Fioptic Sales @
- 2009 -2011 Fioptic Sales Specialist @
- 2000 -2010 Supervisor @
- 2004 -2007 Substitute Teacher @
James Backus Education
- University of Cincinnati
Bachelor's degree (Psychology)
1999-2003
James Backus Skills
- Customer Retention
- Call Centers
- Project Management
- Pricing Strategy
- Product Management
- Documentation
- Managed Services
- Telecommunications
- Customer Satisfaction
- Customer Service
- Process Improvement
- Vendor Management
- Sales
- Sales Operations
- Customer Experience
- Contact Centers
- Management
- Teaching
- Product Development
- Pricing
James Backus Summary
- James Backus, based in Cincinnati, OH, US, is currently a Director Product Strategy at altafiber. James Backus brings experience from previous roles at altafiber. James Backus holds a 1999 - 2003 Bachelor's degree in Psychology @ University of Cincinnati. With a robust skill set that includes Customer Retention, Call Centers, Project Management, Pricing Strategy, Product Management and more. James Backus has 1 emails and 2 mobile phone numbers on RocketReach.
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