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James Antonio Location
Philippines
James Antonio Work
MSP IT Professional @ (July 2025 - Present)
M365 Senior Consultant @ (January 2021 - December 2024)
Senior Information Technology Analyst @ (July 2018 - August 2020)
Senior Project Manager @ (January 2018 - May 2018)
IT SRM Response Manager (ITIL v3 Certified) @ (June 2016 - January 2018)
IT Service Desk Escalations Manager @ (November 2015 - June 2016)
IT Senior Service Desk Specialist @ (February 2015 - June 2016)
Service Desk Analyst L2 @ (March 2012 - January 2015)
Senior Support Specialist @ Sykes (January 2011 - January 2012)
James Antonio Education
Roosevelt College Marikina
High School Graduate (High School Graduate)
2002-2006
University of the East Manila
Bachelor of Science (BS) (Information Technology)
James Antonio Skills
Microsoft Office
Microsoft Exchange
Windows 7
Windows XP Pro
Juniper
HTML
Visual C++
Mac OS
ITSM
AS400 Administration
Amdocs Clarify
ITIL v3 Foundations Certified
Troubleshooting
Computer Hardware Troubleshooting
Computer Hardware Installation
SharePoint
SAP ERP
Windows XP
IT Service Management
ITIL
Information Technology
Active Directory
Service Desk
Operating Systems
Business Analysis
Juniper Networks Products
Training
Technical Support
Project Management
Lean Six Sigma
Service Level Agreements Sla
Service Level Agreements
James Antonio Summary
James Antonio, based in Philippines, is currently a MSP IT Professional at Elevate. James Antonio brings experience from previous roles at Crayon Channel APAC (formerly rhipe), Accenture and DXC Technology. James Antonio holds a 2002 - 2006 High School Graduate in High School Graduate @ Roosevelt College Marikina. With a robust skill set that includes Microsoft Office, Microsoft Exchange, Windows 7, Windows XP Pro, Juniper and more. James Antonio has 2 emails on RocketReach.
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