James Alger Email & Phone Number
Executive Director, Service Delivery at JP Morgan Chase @ JPMorgan Chase & Co.
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James Alger Location
- Charlotte, NC, US
James Alger Work
- 2015 -now Executive Director, Service Delivery at JP Morgan Chase @
- 2015 -2025 Executive Director, Service Delivery @
- 2015 -2015 Product Portfolio Manager @
- 2012 -2015 Senior Vice President, Production Services Executive @
- 2011 -2012 Director of Service and Support Management @
- 1996 -2011 Vice President @
- 1999 -2002 Owner and President @ World Wine & Spirits, Inc.
- 1995 -1996 Systems Engineer Manager @
James Alger Education
- Bentley College
- Bentley College
B.S. (Computer Information Systems)
- Bentley College
A.S (Management)
James Alger Skills
- ITIL
- IT Service Management
- IT Operations
- IT Strategy
- IT Outsourcing
- Customer Service
- Customer Experience
- Small Business
- Project Portfolio Management
- Software Development
- Software Quality Assurance
- Technical Leadership
- Leadership Development
- Managed Services
- Call Center
- Credit Card Processing
- Web Applications
- Production Support
- Call Centers
- Credit Cards
- Program Management
- Business Analysis
- SDLC
- Process Improvement
- Strategy
- PMP
- Business Process Improvement
- Outsourcing
- Change Management
- Leadership
- Management
- Vendor Management
- PMO
- Requirements Analysis
- Team Building
- Technology
- Portfolio Management
- Strategic Planning
- Marketing
- Budgets
- Service Delivery
James Alger Summary
- James Alger, based in Charlotte, NC, US, is currently a Executive Director, Service Delivery at JP Morgan Chase at JPMorganChase. James Alger brings experience from previous roles at J.P. Morgan, CompuCom, Bank of America and Sears Holdings Corporation. James Alger holds a Bentley College. With a robust skill set that includes ITIL, IT Service Management, IT Operations, IT Strategy, IT Outsourcing and more. James Alger has 3 emails and 1 mobile phone numbers on RocketReach.
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