James Alger Email & Phone Number
Executive Director, Service Delivery at JP Morgan Chase @ JPMorgan Chase & Co.
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James Alger Location
- Charlotte, NC, US
James Alger Work
- Executive Director, Service Delivery at JP Morgan Chase @ (November 2015 - Present)
- Executive Director, Service Delivery @ (November 2015 - September 2025)
- Product Portfolio Manager @ (July 2015 - November 2015)
- Senior Vice President, Production Services Executive @ (September 2012 - April 2015)
- Director of Service and Support Management @ (November 2011 - September 2012)
- Vice President @ (April 1996 - October 2011)
- Owner and President @ World Wine & Spirits, Inc. (March 1999 - April 2002)
- Systems Engineer Manager @ (May 1995 - April 1996)
James Alger Education
- Bentley College
- Bentley College
B.S. (Computer Information Systems)
- Bentley College
A.S (Management)
James Alger Skills
- ITIL
- IT Service Management
- IT Operations
- IT Strategy
- IT Outsourcing
- Customer Service
- Customer Experience
- Small Business
- Project Portfolio Management
- Software Development
- Software Quality Assurance
- Technical Leadership
- Leadership Development
- Managed Services
- Call Center
- Credit Card Processing
- Web Applications
- Production Support
- Call Centers
- Credit Cards
- Program Management
- Business Analysis
- SDLC
- Process Improvement
- Strategy
- PMP
- Business Process Improvement
- Outsourcing
- Change Management
- Leadership
- Management
- Vendor Management
- PMO
- Requirements Analysis
- Team Building
- Technology
- Portfolio Management
- Strategic Planning
- Marketing
- Budgets
- Service Delivery
James Alger Summary
- James Alger, based in Charlotte, NC, US, is currently a Executive Director, Service Delivery at JP Morgan Chase at JPMorganChase. James Alger brings experience from previous roles at J.P. Morgan, CompuCom, Bank of America and Sears Holdings Corporation. James Alger holds a Bentley College. With a robust skill set that includes ITIL, IT Service Management, IT Operations, IT Strategy, IT Outsourcing and more. James Alger has 3 emails and 1 mobile phone numbers on RocketReach.
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