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Jamal Carter Location
Austin, TX, US
Jamal Carter Work
Apple Care Technical Sr Advisor @ (July 2018 - Present)
Technical Support Advisor @ (July 2016 - January 2018)
High Value Support agent @ (February 2015 - July 2016)
Fedex Software support rep @ (February 2012 - January 2015)
Tier 3 Email Escalations Team Lead @ (July 2010 - January 2012)
Jamal Carter Education
Austin Community College
Computer and Information Sciences and Support Services
2009
Jamal Carter Skills
Customer Service
Databases
Digital Marketing
Facebook
Microsoft Excel
SQL
Salesforce.com
Social Media
Social Media Marketing
System Administration
Team Leadership
Team Management
Technical Support
Troubleshooting
Windows
Windows 7
custoner service
Jamal Carter Summary
Jamal Carter, based in Austin, TX, US, is currently a Apple Care Technical Sr Advisor at Apple. Jamal Carter brings experience from previous roles at Marin Software, eBay, Harte Hanks and Electronic Arts. Jamal Carter holds a Computer and Information Sciences and Support Services @ Austin Community College. With a robust skill set that includes Customer Service, Databases, Digital Marketing, Facebook, Microsoft Excel and more. Jamal Carter has 2 emails and 3 mobile phone numbers on RocketReach.
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