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Jake Stephens Location
Florida, United States
Jake Stephens Work
Senior Manager, IT Operations and Support @ (September 2025 - Present)
Manager, Global IT Operations @ (August 2023 - September 2025)
IT Service Delivery Manager, Endpoint Computing @ (November 2021 - August 2023)
IT Manager, Global Service Delivery @ (January 2021 - October 2021)
IT Site Manager @ (May 2018 - January 2021)
IT Systems Administrator @ (March 2017 - May 2018)
IT Systems Administrator II @ (February 2013 - March 2017)
Desktop Support Specialist @ (November 2010 - February 2013)
Jake Stephens Education
Florida Atlantic University
BA (Management of Information Systems)
2008
Jake Stephens Skills
Active Directory
Artificial Intelligence (AI)
Automation
Cisco Unified Communications Manager
Coaching
Disaster Recovery
EUC
Enabling Change
Enterprise Architecture
Forecasting
Group Policy
Hardware
Hyper-Converged Infrastructure
IT Infrastructure Management
IT Operations Management
IT Service Delivery
IT Service Management
ITIL Certified
ITSMF
Incident Management
Industry 4.0
Infoblox
Infrastructure
Infrastructure Management
Leadership
MDM
Major Incident Management
Management
Microsoft Azure
Microsoft Deployment Toolkit (MDT)
Microsoft Intune
Nutanix
Office 365
Office 365 Administration
Operations Management
Organizational Change Management
Powershell
Problem Management
Process Improvement
Procurement
Service Delivery
Service Desk Management
ServiceNow
SharePoint
Standard Operating Procedure (SOP)
System Administration
VMware
VMware vCenter
VPN
Vendor Management
Windows Deployment Services
Windows Server
Wireless Networking
Jake Stephens Summary
Jake Stephens, based in Florida, United States, is currently a Senior Manager, IT Operations and Support at Rich Products Corporation. Jake Stephens brings experience from previous roles at Rich Products Corporation, Carlisle Companies Incorporated and Carlisle Interconnect Technologies. Jake Stephens holds a BA in Management of Information Systems @ Florida Atlantic University. With a robust skill set that includes Active Directory, Artificial Intelligence (AI), Automation, Cisco Unified Communications Manager, Coaching and more. Jake Stephens has 2 emails and 4 mobile phone numbers on RocketReach.
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