Jake Graff Email & Phone Number

Jake Graff Work

• 2024 -now Assoc. Reliability Engineer @ Snap One
• 2020 -2024 Sr Reliability Technician @ Snap One
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• 2020 -2020 IQC Supervisor @ Snap One
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• 2019 -2020 Sr. QC Technician @ Snap One
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• 2016 -2019 **Promoted from QC Auditor II** -Responsible for IQC of all new skus being launched since July 2018 --Verify beta, pilot and mass production units against Inspection Specifications report --Verify accuracy in Manual and Quick start guides --Inspections bas @ Snap One
• 2013 -2016 **Promoted from QC Auditor I** -Audit all incoming product incidents via testing to inspection specs. --Developed processes to increase testing efficiency. ---22% increase in failures found. ---Built Burn-in Lab for long term testing. -Verify accur @ Snap One
• now **Promoted from RA Coordinator** -Audit all incoming product incidents via testing to inspection specs. -Verify accuracy of findings and content in SAP. -Worked through backlog and then maintained same day turn around at 99% within first 3 months in posi @ Snap One
• 2013 -2013 Quality Control - RA Coordinator @ Snap One
• 2009 -2013 Developed new process for inbound returns that decreased lost and write-off inventory by 20%. Created spreadsheets for tracking inbound customer discrepancies. @ Snap One
• now Charlotte Metro @ Snap One
• 2009 -2009 - Implemented shipping policy to lower outbound shipping costs by $100k annually. - Developed and maintained employee training program- successfully cross trained staff of 15-20 employees - Highly trained staff resulted in output efficiency increasing by 2 @ Snap One
• 2008 -2009 Customer Service Rep @ Snap One
• 2008 -2008 Warehouse Specialist @ Snap One