Jake Ford Email & Phone Number
Manager, Program Management (Product and Support Operations) @ Chime
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Jake Ford Location
- Bellevue, WA, US
Jake Ford Work
- Manager, Program Management (Product and Support Operations) @ (November 2025 - Present)
- Manager, Social Operations (Community, Social Care, and Social Listening) @ (October 2023 - November 2025)
- Social Operations Lead @ (May 2022 - October 2023)
- Customer Engagement Manager @ (August 2021 - January 2022)
- Program Manager, User Communities @ (May 2021 - August 2021)
- Community Strategist @ (November 2019 - May 2021)
- Senior Social Media Manager @ (November 2018 - November 2019)
- Manager, Social Listening @ (September 2018 - November 2018)
- Social Media Manager @ (January 2018 - September 2018)
- Social Media Coach @ (February 2017 - January 2018)
- Executive Social Media Specialist @ (December 2016 - February 2017)
- Social Media Specialist @ (October 2016 - December 2016)
- Solution Center Specialist @ (January 2015 - October 2016)
- Technical Support Representative @ (July 2014 - January 2015)
Jake Ford Education
- Colorado State University Global
Bachelor of Science - BS (Information Systems and Business Analytics)
2024-2025 - Pikes Peak State College
Associate's degree (General Studies)
2012-2014 - Widefield High School
High School
2008-2012
Jake Ford Skills
- Agile Methodologies
- Amazon Redshift
- Brandwatch
- CSS
- Coaching
- Collaborative Problem Solving
- Community Management
- Confluence
- Content Writing
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Mining
- Discord
- HTML
- Hex
- Incident Management
- Jira
- Khoros
- Leadership
- Looker (Software)
- Microsoft Excel
- NetBase
- NetBase Enterprise
- Online Community Moderation
- Online Survey Design
- Operations Management
- Operations Support
- Performance Management
- Predictive Analytics
- Program Management
- Project Management
- Public Speaking
- SAS (Programming Language)
- SAS (Software)
- SQL
- Sentiment Analysis
- Snowflake
- Social Listening
- Social Media Measurement
- Social Media Optimization (SMO)
- Sprinklr
- Statistical Data Analysis
- Stripe
- Stripe Billing
- Tableau
- Talent Management
- Team Building
- Technical Support
- Time Management
- Trend Analysis
- TrustPilot
- Vendor Management
- Vendor Negotiation
- YouTube
- Zendesk
Jake Ford Summary
- Jake Ford, based in Bellevue, WA, US, is currently a Manager, Program Management (Product and Support Operations) at Chime. Jake Ford brings experience from previous roles at Chime, Figure and Stripe. Jake Ford holds a 2024 - 2025 Bachelor of Science - BS in Information Systems and Business Analytics @ Colorado State University Global. With a robust skill set that includes Agile Methodologies, Amazon Redshift, Brandwatch, CSS, Coaching and more. Jake Ford has 2 emails and 2 mobile phone numbers on RocketReach.
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