Jaime Ricasata Email & Phone Number
Chief Customer Officer @ ReferralCandy
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Jaime Ricasata Location
- Manila, Philippines
Jaime Ricasata Work
- Chief Customer Officer @ (September 2023 - Present)
- Country Director @ (July 2016 - August 2023)
- Senior Operations Manager @ (April 2015 - June 2016)
- Operations Manager @ (March 2006 - March 2015)
- Senior Team Captain @ (February 2004 - March 2006)
- Customer Interaction Associate @ (May 2003 - February 2004)
Jaime Ricasata Education
- University of the Philippines
BA English Studies (Creative Writing)
Jaime Ricasata Skills
- Data-Driven Insights
- Strategic Thinking
- Customer-Centric Leadership
- Customer Success
- BPO
- Project Management
- Call Center
- Workforce Management
- Customer Experience
- Outsourcing
- Service Delivery
- Customer Satisfaction
- Operations Management
- Process Improvement
- Performance Management
- Customer Service
- Six Sigma
- Team Leadership
- Call Centers
- Team Building
- Team Management
- Management
- Technical Support
- Account Management
- CRM
- Program Management
- Business Process
- Analytics
- Contact Centers
- Leadership
- Leadership Development
- Business Process Improvement
- Quality Assurance
- Training
- Networking
- Sla
- Call Center Development
- Mobile Devices
- Customer Retention
- Transition Management
- Sales
- IEX
- Employee Engagement
- Customer Support
- Avaya
- Outsourcing Management
- Strategy
- Salesforce.com
- User Experience
- Offshoring
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Operations
- Microsoft Word
- Business Process Outsourcing
- Customer Relationship Management
Jaime Ricasata Summary
- Jaime Ricasata, based in Metro Manila, Philippines, is currently a Chief Customer Officer at ReferralCandy. Jaime Ricasata brings experience from previous roles at ReferralCandy and TELUS International Philippines. Jaime Ricasata holds a BA English Studies in Creative Writing @ University of the Philippines. With a robust skill set that includes Data-Driven Insights, Strategic Thinking, Customer-Centric Leadership, Customer Success, BPO and more. Jaime Ricasata has 2 emails and 1 mobile phone numbers on RocketReach.
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