Jade Kirk Email & Phone Number
Head of Customer Experience East
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Jade Kirk Location
- Mansfield Woodhouse, GB
Jade Kirk Work
- Head of Customer Experience East @ Cadent Gas Limited (August 2020 - Present)
- Head of Vulnerability @ Robin Hood Energy (April 2019 - July 2020)
- Head Of Customer Service @ Robin Hood Energy (February 2015 - April 2019)
- Resourcing Manager @ (March 2014 - January 2015)
- Work Programme Manager Notts City and County @ enable (November 2013 - March 2014)
- Contract Manager @ BEST (February 2013 - November 2013)
- Quality and Performance Manager @ Resource Network (August 2011 - February 2013)
- Business Manager @ Intraining (April 2010 - July 2011)
- Social Customer Manager @ (September 1999 - April 2009)
Jade Kirk Education
- West Nottinghamshire College
Human Resources Management and Services
2015-2016
Jade Kirk Skills
- Service Improvement
- Meeting Facilitation
- Identifying Trends
- Customer Contact
- Conflict Management
- Business Relationship Management
- Negotiation
- Customer Experience Management
- Customer Service Management
- Presentation Skills
- Interpersonal Skills
- People Management
- Customer Satisfaction
- Human Resources (HR)
- Time Management
- Team Leadership
- Contact Center Management
- Project Management
- Business Strategy
- Customer Experience
- Communication
- Project Delivery
- Teamwork
- Customer Service
- Coaching
- Performance Management
- Management
- Training Delivery
- Recruiting
- Training
- Interviews
- Staff Development
- Team Management
- Leadership Development
- Change Management
- Employee Training
- Public Sector
- Management Development
- Budgets
- Employee Engagement
- Private Sector
- Stakeholder Management
- Culture Change
- Commercial Awareness
- Performance Improvement
- Personnel Management
- Contract Management
- HR Management
- HR Strategy
- Call Center Development
- Contract Negotiation
- Government
- Electricity
- Gas
- Key Performance Indicators
- Cross-functional Team Leadership
- Board Relations
- Business Insights
- Business Performance Management
- Business Planning
- Change Initiatives
- Charities
- Creative Problem Solving
- Customer Advocacy
- Customer Data
- Customer Engagement
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Retention
- Directors
- Executive Leadership
- External Relationships
- Global Teams
- HR Policies
- Leadership
- Leading Positive Change
- Legislation
- Operations
- Operations Management
- Organizational Development
- Partner Relationship Management
- Performance Motivation
- Problem Solving
- Quality Assurance
- Remote Team Management
- Resolving Issues
- Resource Planning
- Risk Management
- Service Delivery Management
- Service-Level Agreements (SLA)
- Small and Medium-Sized Enterprises (SME)
- Stakeholder Engagement
- Strategic Leadership
- Strategic Thinking
- Strategy
- Talent Management
- Team Motivation
- Voice of the Customer
- Workforce Management
- Zoho
- Human Resources
- Public Speaking
- Cross Functional Team Leadership
Jade Kirk Summary
- Jade Kirk, based in Mansfield Woodhouse, GB, is currently a Head of Customer Experience East at Cadent Gas Limited. Jade Kirk brings experience from previous roles at Robin Hood Energy, Remit Training and enable. Jade Kirk holds a 2015 - 2016 Human Resources Management and Services @ West Nottinghamshire College. With a robust skill set that includes Service Improvement, Meeting Facilitation, Identifying Trends, Customer Contact, Conflict Management and more. Jade Kirk has 1 mobile phone numbers on RocketReach.
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