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Jade Kirk Location
Mansfield Woodhouse, GB
Jade Kirk Work
Head of Customer Experience East @ (August 2020 - Present)
Head of Vulnerability @ Robin Hood Energy (April 2019 - July 2020)
Head Of Customer Service @ Robin Hood Energy (February 2015 - April 2019)
Resourcing Manager @ (March 2014 - January 2015)
Work Programme Manager Notts City and County @ enable (November 2013 - March 2014)
Contract Manager @ BEST (February 2013 - November 2013)
Quality and Performance Manager @ Resource Network (August 2011 - February 2013)
Business Manager @ Intraining (April 2010 - July 2011)
Social Customer Manager @ (September 1999 - April 2009)
Jade Kirk Education
West Nottinghamshire College
(Human Resources Management and Services)
2015-2016
West Nottinghamshire College
Human Resources Management and Services (Human Resources Management and Services)
2015-2016
Jade Kirk Skills
Service Improvement
Meeting Facilitation
Identifying Trends
Customer Contact
Conflict Management
Business Relationship Management
Negotiation
Customer Experience Management
Customer Service Management
Presentation Skills
Interpersonal Skills
People Management
Customer Satisfaction
Human Resources (HR)
Time Management
Team Leadership
Contact Center Management
Project Management
Business Strategy
Customer Experience
Communication
Project Delivery
Teamwork
Customer Service
Coaching
Performance Management
Management
Training Delivery
Recruiting
Training
Interviews
Staff Development
Team Management
Leadership Development
Change Management
Employee Training
Public Sector
Management Development
Budgets
Employee Engagement
Private Sector
Stakeholder Management
Culture Change
Commercial Awareness
Performance Improvement
Personnel Management
Contract Management
HR Management
HR Strategy
Call Center Development
Contract Negotiation
Government
Electricity
Gas
Key Performance Indicators
Cross-functional Team Leadership
Human Resources
Leadership
Public Speaking
Cross Functional Team Leadership
Jade Kirk Summary
Jade Kirk, based in Mansfield Woodhouse, GB, is currently a Head of Customer Experience East at Cadent Gas Limited. Jade Kirk brings experience from previous roles at Robin Hood Energy, Remit Training and enable. Jade Kirk holds a 2015 - 2016 West Nottinghamshire College. With a robust skill set that includes Service Improvement, Meeting Facilitation, Identifying Trends, Customer Contact, Conflict Management and more. Jade Kirk has 1 emails and 1 mobile phone numbers on RocketReach.
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