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Jade Japtha Location
Cape Town, WC, ZA
Jade Japtha Work
2022 -now Sage Software support Accounting Team Manager @
2021 -2022 Customer Service Manager @
2016 -2022 Team Leader @
Jade Japtha Education
Kensington High School
Matric (ENGLISH LANGUAGE AND LITERATURE/LETTERS)
2011-2015
Jade Japtha Skills
Non-Conforming
Corrective and Preventive Action (CAPA)
Data Analysis
Statistical Data Analysis
Analytical Skills
Business Analysis
Research Skills
Software Design
Software Implementation
Corporate Management
Teaching
Language Teaching
Escalation Resolution
Written Communication
Team Motivation
Service Delivery
Business Process Outsourcing (BPO)
Time Management
Project Management
Phone Etiquette
Training
Customer Experience
People Development
Transition Management
Coaching
Customer Service
Problem Solving
Customer Service Management
Call Center Administration
Team Leadership
Customer Escalation Management
Soft Skills
Knowledge Process Outsourcing (KPO)
Excel Formulas
Microsoft Excel
Accounting
Business Ethics
Leadership Accountability
Transparency
Communication
Change Management
Business Writing
People Management
Building Business Partnerships
Business Alliances
Business Development
Career Development Coaching
Business Strategy
Enterprise Risk Management
Jade Japtha Summary
Jade Japtha, based in Cape Town, WC, ZA, is currently a Sage Software support Accounting Team Manager at SA Commercial. Jade Japtha brings experience from previous roles at Teleperformance and WNS Global Services. Jade Japtha holds a 2011 - 2015 Matric in ENGLISH LANGUAGE AND LITERATURE/LETTERS @ Kensington High School. With a robust skill set that includes Non-Conforming, Corrective and Preventive Action (CAPA), Data Analysis, Statistical Data Analysis, Analytical Skills and more. Jade Japtha has 2 emails on RocketReach.
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