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Jacob Small Location
Denver, CO, US
Jacob Small Work
Manager, IT Support Services @ (March 2025 - Present)
Supervisor, IT Service Desk @ (December 2021 - March 2025)
Senior IT User Support Representative @ (May 2021 - December 2021)
IT User Support Services Representative @ (March 2020 - July 2021)
Lead IT Specialist @ (October 2019 - March 2020)
Helpdesk Specialist @ (November 2017 - October 2019)
Resident's Assistant @ (August 2017 - December 2018)
Administrative Assistant @ Families Plus Colorado (September 2015 - December 2017)
Dietary Assistant @ (October 2014 - December 2015)
Jacob Small Education
Colorado State University
Bachelor of Science (B.S.) (PSYCHOLOGY)
2016
Jacob Small Skills
Active Directory
Administrative Assistance
Cherwell Service Management (CSM)
Community Outreach
Customer Service
Employee Training
High Performance Teams
Higher Education
IT Service Management
ITIL
Leadership
Leading Meetings
Microsoft Office
Office 365 Administration
One On One
Organizational Change Management
People Management
Performance Management
Performance Motivation
Presentation Skills
Public Speaking
Root Cause Analysis
ServiceNow
Windows Server
Windows permissions
reimaging
Jacob Small Summary
Jacob Small, based in Denver, CO, US, is currently a Manager, IT Support Services at Crocs, Inc.. Jacob Small brings experience from previous roles at Crocs, Inc. and SCL Health. Jacob Small holds a Bachelor of Science (B.S.) in PSYCHOLOGY @ Colorado State University. With a robust skill set that includes Active Directory, Administrative Assistance, Cherwell Service Management (CSM), Community Outreach, Customer Service and more. Jacob Small has 2 emails and 3 mobile phone numbers on RocketReach.
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