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Jacob Schmidt Location
United States
Jacob Schmidt Work
Director of IT Service Management and Automation @ (July 2025 - Present)
Senior Manager Technical Services @ (June 2023 - August 2025)
Engineer - Integrations and Deployments Lead @ (October 2022 - June 2023)
Director of IT Service Management @ (July 2011 - August 2022)
IT and NOC Supervisor @ (January 2007 - January 2011)
Jacob Schmidt Education
Concordia University, Nebraska
Bachelor's degree (Computer Science and Mathematics)
2003-2007
University of Texas at Brownsville
Master of Science - MS (Computer Science)
2012
Jacob Schmidt Skills
Active Directory
Business Process Improvement
Change Management
Communication
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support
Data Centers
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
IT Infrastructure Management
IT Infrastructure Operations
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL Certified
Incident Management
Information Technology
Infrastructure
Leadership
Microsoft Products
Network Operations Center (NOC)
Networking
Project Delivery
Project Management
Project Portfolio Management
Security
Service Delivery
Service Desk
Strategy
VMware
Vendor Management
Jacob Schmidt Summary
Jacob Schmidt, based in United States, is currently a Director of IT Service Management and Automation at Baptist Memorial Health Care. Jacob Schmidt brings experience from previous roles at Baptist Memorial Health Care, Concordia University, Nebraska and VTCI – Valley Telephone Cooperative Inc.. Jacob Schmidt holds a 2003 - 2007 Bachelor's degree in Computer Science and Mathematics @ Concordia University, Nebraska. With a robust skill set that includes Active Directory, Business Process Improvement, Change Management, Communication, Customer Relationship Management (CRM) and more. Jacob Schmidt has 1 emails and 2 mobile phone numbers on RocketReach.
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