Jacob Prather Email & Phone Number
Senior Support Escalation Engineer | Embedded Escalation Engineer @ Microsoft
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Jacob Prather Location
- Salado, TX, US
Jacob Prather Work
- Senior Support Escalation Engineer | Embedded Escalation Engineer @ (March 2024 - Present)
- Azure Specialized Support Engineer @ (August 2022 - March 2024)
- VMware Engineer @ (June 2022 - September 2022)
- Senior Technical Support Engineer 2 (RTLV) @ (August 2020 - May 2022)
- Senior Technical Support Engineer (RTMS) @ (November 2019 - August 2020)
- Technical Support Engineer @ (June 2018 - November 2019)
- Specialist 1 @ (April 2018 - June 2018)
- Seasonal Worker and temp @ (November 2017 - December 2017)
- Summer Hire and temp @ Institute for Women's Health (June 2017 - August 2017)
- Crew Member @ (January 2017 - August 2017)
- Crew Member @ (September 2016 - January 2017)
- Student Office Assistant and temp for the Registrar's Office @ (May 2016 - August 2016)
Jacob Prather Education
- The University of Texas at San Antonio
Bachelor's degree (Art/Art Studies, General)
2013-2017
Jacob Prather Skills
- Microsoft Office
- Customer Service
- Microsoft Excel
- Data Entry
- Problem Solving
- Computer Repair
- Ticketing Systems
- Phone Etiquette
- Password Resets
- Software Troubleshooting
- Hardware Diagnostics
- Computer Hardware Troubleshooting
- Troubleshooting
- Microsoft Word
- VMware Certified Professional
- IT Operations
Jacob Prather Summary
- Jacob Prather, based in Salado, TX, US, is currently a Senior Support Escalation Engineer | Embedded Escalation Engineer at Microsoft. Jacob Prather brings experience from previous roles at Microsoft, Freddie Mac and Dell. Jacob Prather holds a 2013 - 2017 Bachelor's degree in Art/Art Studies, General @ The University of Texas at San Antonio. With a robust skill set that includes Microsoft Office, Customer Service, Microsoft Excel, Data Entry, Problem Solving and more. Jacob Prather has 3 emails and 2 mobile phone numbers on RocketReach.
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