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Jacob Pentz Location
Pittsburgh, PA, US
Jacob Pentz Work
2023 -now IT Support Specialist @
2022 -2023 IT Support Specialist @
2019 -2022 Internet Customer Service Representative @
2016 -2019 City Letter Carrier @
2015 -2016 Shift Manager @
2014 -2015 Line Cook @
2013 -2014 Executive Relations Coordinator @
2010 -2013 Data Coordinator @
2012 -2013 New Hire Mentor @
Jacob Pentz Education
Kaplan University Pittsburgh, PA
Associate's Degree (Criminal Justice and Corrections/ Business)
2004-2005
Udemy Alumni
HDI Support Center Analyst Certificate
Jacob Pentz Skills
Communication
Challenge Driven
Behavior-Driven Development (BDD)
Time Management
Supervisory Skills
Positive Behavior Support
Positive Work Environment
De-escalation
Soft Skills Training
Easily Adaptable
Interpersonal Communication
Constructive Feedback
Leadership
Team Building
Telecommunications
Wireless
Mobile Devices
Customer Retention
Customer Experience
Call Centers
Customer Satisfaction
Troubleshooting
Employee Training
Strategic Negotiations
Staff Development
Team Leadership
Networking
Vendor Management
Jacob Pentz Summary
Jacob Pentz, based in Pittsburgh, PA, US, is currently a IT Support Specialist at Gateway Rehab. Jacob Pentz brings experience from previous roles at Pomeroy, Cigna, United States Postal Service and Aldi. Jacob Pentz holds a 2004 - 2005 Associate's Degree in Criminal Justice and Corrections/ Business @ Kaplan University Pittsburgh, PA. With a robust skill set that includes Communication, Challenge Driven, Behavior-Driven Development (BDD), Time Management, Supervisory Skills and more. Jacob Pentz has 5 emails and 2 mobile phone numbers on RocketReach.
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