Jacob Mercier Email & Phone Number
Sr. Director of Car Wash Operations @ Transcendent Brands, LLC
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Jacob Mercier Location
- Boston, MA, US
Jacob Mercier Work
- Sr. Director of Car Wash Operations @ (April 2023 - Present)
- Director of Information Technology @ Transcendent Brands Co (October 2022 - April 2023)
- Director Of Technology Services @ (April 2017 - October 2022)
- RSSC Incident Manager @ (May 2010 - April 2017)
- IS Supervisor @ (June 2008 - May 2010)
- IS Lead Technician @ (July 2006 - June 2008)
- IS Associate Technician @ (December 2004 - June 2006)
- Photo Lab Technician @ (October 2003 - September 2004)
Jacob Mercier Education
- Western Governors University
Business (IT Management)
2011-2015 - Gibbs College
Certificate (PC Networking Technology)
2002-2003 - Bryant University
Certificate (Management)
Jacob Mercier Skills
- Process Improvement
- Call Center
- ITIL
- Customer Service
- Technical Support
- Team Building
- SharePoint
- Microsoft Excel
- Management
- Budgets
- Strategic Planning
- Call Centers
- Change Management
- Performance Management
- Team Leadership
- Training
- Operations Management
- Healthcare
- Business Analysis
- PowerPoint
- Microsoft Word
- Cross-functional Team Leadership
- Software Documentation
- Data Analysis
- Human Resources
- Incident Management
- Coaching
- Troubleshooting
- Visio
- Access
- Vendor Management
- Customer Satisfaction
- Leadership
- System Administration
- Project Management
- Analysis
- Outlook
- Program Management
- IT Management
- CRM
- Business Process Improvement
- SDLC
- Enterprise Software
- Cross Functional Team
- Business Process
- Cross Functional Team Leadership
Jacob Mercier Summary
- Jacob Mercier, based in Boston, MA, US, is currently a Sr. Director of Car Wash Operations at Transcendent Brands, LLC. Jacob Mercier brings experience from previous roles at Transcendent Brands Co, EG America and CVS Health Corporation. Jacob Mercier holds a 2011 - 2015 Business in IT Management @ Western Governors University. With a robust skill set that includes Process Improvement, Call Center, ITIL, Customer Service, Technical Support and more. Jacob Mercier has 2 emails and 2 mobile phone numbers on RocketReach.
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