Jacob Lacivita's Location
Austin, TX, US
Jacob Lacivita's Work
- Vice President, Dealer Products @ TrueCar, Inc.
- Author @ Timely Persuasion
- VP of Client Service Operations @ Voce Inc
- Operations Manager @ Stratus Rewards, LLC
- Director of Call Center Strategy @ iNetNow
- Manager of Concierge and Call Center Services @ i3 Mobile
Jacob Lacivita's Education
- Syracuse University
Bachelor of Arts (Telecommunications, Writing)
1994 - 1998
Jacob Lacivita's Skills
- Start-ups
- Process Improvement
- Workforce Management
- Customer Retention
- Leadership
- Management
- CRM
- Operations Management
- Call Centers
- Analytics
Jacob Lacivita's Summary
Jacob Lacivita, based in Austin, TX, US, is currently a Director of Ecosystem Partners at SmarterX, bringing experience from previous roles at SmarterX, JL Civi, TrueCar, Inc. and Timely Persuasion. Jacob Lacivita holds a 1994 - 1998 Bachelor of Arts in Telecommunications, Writing @ Syracuse University. With a robust skill set that includes Start-ups, Process Improvement, Workforce Management, Customer Retention, Leadership and more, Jacob Lacivita contributes valuable insights to the industry. Jacob Lacivita has 2 emails on RocketReach.
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