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Jacob Knowles Location
Savannah, GA, US
Jacob Knowles Work
Senior Technical Support Specialist @ (February 2022 - Present)
Accounts Receivable Operations Lead @ (March 2019 - Present)
Junior Technical Support Specialist @ (March 2019 - February 2022)
Production Specialist @ (March 2019 - Present)
Customer Care Representative @ (November 2013 - April 2019)
Cook @ (April 2015 - November 2015)
Team Member @ Chick-fil-A (April 2011 - April 2015)
Loader @ (October 2014 - December 2014)
Jacob Knowles Education
Ferrum College
Bachelor's degree (Social Sciences)
2015-2018
Virginia Western Community College
(General Studies)
2012-2015
Ferrum College
Bachelor of Science (Social Studies Teacher Education)
Jacob Knowles Skills
Customer Onboarding
Customer Relationship Management (CRM)
Client Onboarding
Presentations
Product Adoption
Following Up
Phone Manner
Oral Communication
Professional Communication
English
Training
Travel
Upselling
Promotional Marketing
Data Entry
Retail
Confidentiality
Cross-team Collaboration
Accountability
Help Desk Support
Windows 10
Customer Satisfaction
Customer Retention
Customer Engagement
Skilled Multi-tasker
Multitasking
Documentation
Analytical Skills
Time Management
Project Management
Product Service
Task Management
Electronic Health Records (EHR)
Teamwork
Internal & External Clients
Customer Relations
Client Services
Customer Service
Microsoft Office
E-commerce
Sales
Jacob Knowles Summary
Jacob Knowles, based in Savannah, GA, US, is currently a Senior Technical Support Specialist at Lauris Online. Jacob Knowles brings experience from previous roles at Lauris Online and Orvis. Jacob Knowles holds a 2015 - 2018 Bachelor's degree in Social Sciences @ Ferrum College. With a robust skill set that includes Customer Onboarding, Customer Relationship Management (CRM), Client Onboarding, Presentations, Product Adoption and more. Jacob Knowles has 2 emails and 2 mobile phone numbers on RocketReach.
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