Jacob Griggs Email & Phone Number
Customer Success Manager @ Guide Star
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Jacob Griggs Location
- Iron Mountain, MI, US
Jacob Griggs Work
- Customer Success Manager @ (March 2026 - Present)
- Business Development Solution Architect @ (September 2024 - March 2026)
- Inside Sales Manager @ (January 2024 - September 2024)
- Senior Contact Center Manager @ (April 2023 - February 2024)
- Contact Center Manager @ (April 2021 - April 2023)
- Contact Center Supervisor @ (February 2020 - April 2021)
- Call Center Tech 3 @ (May 2018 - February 2020)
Jacob Griggs Education
- Bay de Noc Community College
Computer Technology/Computer Systems Technology
Jacob Griggs Skills
- Call Center Administration
- Call Center Development
- Contact Center Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Success
- Data Analysis
- Direct Sales
- Employee Training
- Five9
- IT Strategy
- Internet Service Provider (ISP)
- Network Design
- Network Engineering
- Network Operations Center (NOC)
- Networking
- Operations Management
- Optimization
- Ruckus
- Sales
- Service Quality
- Strategy
- Systems Engineering
- Technical Support
- VoIP
- Voice over IP (VoIP)
- WiFi
- customer solutions
Jacob Griggs Summary
- Jacob Griggs, based in Iron Mountain, MI, US, is currently a Customer Success Manager at Guide Star. Jacob Griggs brings experience from previous roles at Guide Star. Jacob Griggs holds a Computer Technology/Computer Systems Technology @ Bay de Noc Community College. With a robust skill set that includes Call Center Administration, Call Center Development, Contact Center Management, Customer Experience, Customer Relationship Management (CRM) and more. Jacob Griggs has 1 emails and 1 mobile phone numbers on RocketReach.
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