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Jacob Bernard Location
Huntingtown, MD, US
Jacob Bernard Work
Technology Specialist @ (April 2025 - Present)
Help desk agent @ (September 2024 - April 2025)
Shift Lead @ (July 2022 - September 2024)
Customer Service Specialist @ (December 2019 - May 2024)
Customer Service @ (February 2019 - August 2019)
Jacob Bernard Education
Western Governors University
Bachelor of Science - BS (Cyber security and information assurance)
2025-2025
College of Southern Maryland
Associate of Science - AS (Cybersecurity)
2024
Jacob Bernard Skills
Active Directory
CompTIA
Computer Networking
Computer Repair
Customer Service
End User Training
Enhanced Interior Gateway Routing Protocol EIGRP
Help Desk Support
IT Escalation
IT Management
IT Operations
Information Technology
LiveChat HelpDesk
Microsoft Excel
Microsoft Intune
Network Printers
Networking
Okta Administration
Open Shortest Path First (OSPF)
Operating Systems
Operations Support
Organization Skills
Printers
Problem Solving
Remote Desktop
Routing Protocols
Sales
ServiceNow
Social Media
Technical Support
Ticketing Systems
Troubleshooting
Windows
Zendesk
routing information protocol (RIP)
Jacob Bernard Summary
Jacob Bernard, based in Huntingtown, MD, US, is currently a Technology Specialist at City of Bowie, Maryland. Jacob Bernard brings experience from previous roles at Westat, Salsarita's Fresh Mexican Grill, The TJX Companies, Inc. and Domino's. Jacob Bernard holds a 2025 - 2025 Bachelor of Science - BS in Cyber security and information assurance @ Western Governors University. With a robust skill set that includes Active Directory, CompTIA, Computer Networking, Computer Repair, Customer Service and more. Jacob Bernard has 1 emails on RocketReach.
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