Jacob Balwas Email & Phone Number

Lead Manager - Country IT US @ BAYER U.S. LLC

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Jacob Balwas Location

Mount Arlington, NJ, US

Jacob Balwas Work

Lead Manager - Country IT US @ (October 2022 - Present)
Global Senior Service Manager | IT Operations Performance Management @ (January 2019 - January 2022)
Team Lead I Executive and Field Services Management @ (January 2017 - January 2019)
Service Delivery Manager @ (January 2009 - January 2017)
IT Analyst I Microsoft System Engineer @ Bayer Diagnostics (January 1999 - January 2009)

Jacob Balwas Education

Technical School of Agriculture
Professional Degree (AGRICULTURE, AGRICULTURE OPERATIONS, AND RELATED SCIENCES)
1989-1993

Jacob Balwas Skills

Product Management
Technical Requirements
Communication
Technical Support
Stakeholder Relations
IT Escalation
Resource Planning
Service Improvement Plans
Service Improvement
Contractual Obligations
Customer Satisfaction (CSAT)
Collaborative Problem Solving
Emotional Intelligence
People Development
Analytical Skills
High Performance Teams
Customer Service
Cross-functional Team Leadership
Quality Assurance
Healthcare
IT Service Delivery
Project Management
Process Improvement
Business Analysis
Business Process Improvement
SharePoint

Jacob Balwas Summary

Jacob Balwas, based in Mount Arlington, NJ, US, is currently a Lead Manager - Country IT US at BAYER U.S. LLC. Jacob Balwas brings experience from previous roles at Bayer US and Bayer Diagnostics. Jacob Balwas holds a 1989 - 1993 Professional Degree in AGRICULTURE, AGRICULTURE OPERATIONS, AND RELATED SCIENCES @ Technical School of Agriculture. With a robust skill set that includes Product Management, Technical Requirements, Communication, Technical Support, Stakeholder Relations and more. Jacob Balwas has 2 mobile phone numbers on RocketReach.

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