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Jacob Bale Location
Everett, WA, US
Jacob Bale Work
Director, Global Service Desk @ (April 2021 - Present)
Senior Manager, Global Service Delivery @ (June 2020 - April 2021)
Global IT Infrastructure and Security Manager @ (March 2019 - June 2020)
Global IT Continual Service Improvement Manager @ (February 2015 - March 2019)
Americas IT Service Desk Manager @ (November 2012 - February 2015)
Everett IT Site Manager @ (April 2010 - November 2012)
Windows Systems Administrator, Sr. @ (May 1998 - April 2010)
Jacob Bale Education
Washington State University
BS (Computer Science)
1995-1999
Jacob Bale Skills
Global Service Management
Management
Team Leadership
Cross-functional Team Leadership
Process Improvement
ITIL
Vendor Management
Contractor Management
Project Management
Project Planning
Integration
Executive Support
Data Center
Troubleshooting
Active Directory
Windows Server
Microsoft Exchange
System Deployment
Firewalls
VMware
TCP/IP
Cisco Technologies
Hardware
SharePoint
Disaster Recovery
Global Services
Team Management
Service Desk Management
Team Building
Change Management
Infrastructure
IT Strategy
Cross Functional Team
Computer Hardware
Sales
Cross Functional Team Leadership
Customer Service
Global Service
Network Troubleshooting
Telecommunications
Internal Customers
Desktop Application Support
Project Implementation
Business Process Improvement
Research
Jacob Bale Summary
Jacob Bale, based in Everett, WA, US, is currently a Director, Global Service Desk at Avalara. Jacob Bale brings experience from previous roles at Fortive and Fluke Corporation. Jacob Bale holds a 1995 - 1999 BS in Computer Science @ Washington State University. With a robust skill set that includes Global Service Management, Management, Team Leadership, Cross-functional Team Leadership, Process Improvement and more. Jacob Bale has 2 emails on RocketReach.
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