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Jaclyn Todd Location
Dublin, OH, US
Jaclyn Todd Work
2022 -now Support Services Supervisor @
2016 -2020 U.S. Service Desk Manager @
2014 -2016 Service Desk Supervisor @
2000 -2013 Various Positions over 13 years tenure @
Jaclyn Todd Education
Old Fort High School 1994-1999
Jaclyn Todd Skills
Help Desk Support
Process Improvement
Microsoft Excel
Contact Centers
Call Center Development
Customer Experience
Workforce Management
Operations Management
Customer Service
Inbound Marketing
Project Management
Business Development
Management
Account Management
Customer Retention
Call Centers
Program Management
Sales
Team Building
Customer Service Management
Coaching
Contact Center Management
Contact Center Operations
Customer Relationship Management (CRM)
Leadership
Quality Assurance
Call Center Administration
Workforce Performance
Customer Service Training
Call Management
Business Intelligence
Jaclyn Todd Summary
Jaclyn Todd, based in Dublin, OH, US, is currently a Support Services Supervisor at vMOX. Jaclyn Todd brings experience from previous roles at Tangoe and PCCW Teleservices. Jaclyn Todd holds a 1994 - 1999 Old Fort High School. With a robust skill set that includes Help Desk Support, Process Improvement, Microsoft Excel, Contact Centers, Call Center Development and more. Jaclyn Todd has 2 emails on RocketReach.
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