Jaclyn Hill Email & Phone Number
SVP and General Manager @ Alegeus
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Jaclyn Hill Location
- Orlando, FL, US
Jaclyn Hill Work
- SVP and General Manager @ (January 2026 - Present)
- Senior Director, Strategic Account Services @ (March 2024 - January 2026)
- Chief Operating Officer @ (September 2022 - March 2024)
- SVP, Service Delivery @ (June 2021 - September 2022)
- VP, Strategic Operations @ (February 2020 - June 2021)
- VP, Member Solutions @ (April 2017 - February 2020)
- VP, Business Development @ (January 2016 - April 2017)
- VP, Client Management @ (August 2013 - January 2016)
- Vice President of Operations @ (February 2012 - August 2013)
- Director of Operations @ (December 2011 - February 2012)
- Director, Customer Care II @ Charter Communications (February 2009 - December 2011)
- Outsourcing Manager II @ Charter Communications (January 2007 - January 2009)
- Customer Care Manager @ Charter Communications (January 2006 - January 2007)
- Associate Manager, Recruiting @ Convergys (January 2005 - January 2006)
- Operations Manager @ Convergys (January 2003 - January 2006)
Jaclyn Hill Education
- UCF College of Business
BS Management: Human Resources
2000-2003
Jaclyn Hill Skills
- Avaya
- BPO
- Broadband
- Business Process Improvement
- CRM
- Call Center
- Call Center Development
- Call Centers
- Coaching
- Contact Center Management
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Employee Relations
- Hiring
- ITIL
- IVR
- Leadership
- Leadership Development
- Management
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Recruiting
- Service Delivery
- Team Building
- Team Leadership
- Telecommunications
- Telephony
- Training
- Troubleshooting
- Vendor Management
- VoIP
- Workforce Management
- Sales
- Project Management
- Business Development
- Cross Functional Team Leadership
- Microsoft Word
Jaclyn Hill Summary
- Jaclyn Hill, based in Orlando, FL, US, is currently a SVP and General Manager at Alegeus. Jaclyn Hill brings experience from previous roles at Availity, Blue Lantern Health and Alegeus. Jaclyn Hill holds a 2000 - 2003 BS Management: Human Resources @ UCF College of Business. With a robust skill set that includes Avaya, BPO, Broadband, Business Process Improvement, CRM and more. Jaclyn Hill has 1 emails and 1 mobile phone numbers on RocketReach.
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