2005 -2005 Customer Sales and Service Representative @
2004 -2004 Customer Service Analyst @
1997 -2001 Data Entry Clerk @
Jacky Lui Education
British Columbia Institute of Technology
Network associate (Information Technology)
Kwantlen Polytechnic University
Bachelor of Business Administration (B.B.A.)
Jacky Lui Skills
Customer Service
Sales
Management
Training
Project Management
Customer Satisfaction
Process Improvement
Account Management
Customer Retention
Teamwork
Microsoft Office
Project Planning
Outlook
Event Management
Coaching
Policy
Public Speaking
Loyalty Programs
Cross-functional Team Leadership
Photoshop
Store Management
Customer Experience
Call Centers
Direct Marketing
Customer Acquisition
Customer Engagement
Vendor Management
Team Leadership
Team Management
User Experience
Online Marketing
Market Research
Business Analysis
E-commerce
Brand Loyalty
Customer Analysis
Loyalty Marketing
Team Building
Contact Centers
Call Center Development
Time Management
Quality Assurance
Product Management
Program Management
Strategic Partnerships
Leadership
Social Networking
CRM
Airline Reservations
Windows
E Commerce
Requirements Analysis
Data Entry
Microsoft Word
Microsoft Excel
Cross Functional Team Leadership
SQL
Jacky Lui Summary
Jacky Lui, based in Vancouver, BC, CA, is currently a Aeroplan division, Senior Team Lead, Trainer, Customer Engagement Analyst, Bargaining Representative at Air Canada. Jacky Lui brings experience from previous roles at Air Canada, HSBC Global Banking and Markets and CIBC. Jacky Lui holds a Network associate in Information Technology @ British Columbia Institute of Technology. With a robust skill set that includes Customer Service, Sales, Management, Training, Project Management and more. Jacky Lui has 1 emails and 1 mobile phone numbers on RocketReach.
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