Technical Support Team Lead @ (April 2025 - October 2025)
Technical Support II @ (February 2025 - April 2025)
Product Support Specialist @ (October 2023 - February 2025)
Customer Support Engineer @ (January 2022 - January 2023)
ESC Agent and Tier 1 Customer Support @ (August 2021 - December 2021)
Software Engineering Fellow @ (February 2020 - May 2020)
Digital Marketing Intern @ (June 2018 - April 2019)
Jackson Vu Education
General Assembly
Certificate of Completion (Software Engineering Immersive)
Hunter College
Bachelor's degree (Digital Communication and Media/Multimedia)
Jackson Vu Skills
Technical Support
Communication
HTML
Cascading Style Sheets (CSS)
Customer Support
Web Development
JavaScript
Customer Service
Wireframing
Agile Methodologies
React.js
Ruby on Rails
Adobe Photoshop
Adobe Illustrator
ES6
JSON
Chrome Developer Tools
Git
Github
Node.js
PostgreSQL
SQL
Unix
MongoDB
NoSQL
Problem Solving
API
Storybook
Express
MERN Stack
Web Content Writing
Computer Hardware
Software Development
Back-End Web Development
Web Applications
Writing
Ruby
Heroku
Jackson Vu Summary
Jackson Vu, based in New York, NY, US, is currently a Technical Solutions Specialist at City Hive, Inc.. Jackson Vu brings experience from previous roles at Pallet and Reprise. Jackson Vu holds a Certificate of Completion in Software Engineering Immersive @ General Assembly. With a robust skill set that includes Technical Support, Communication, HTML, Cascading Style Sheets (CSS), Customer Support and more. Jackson Vu has 2 emails on RocketReach.
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