Jackson Email & Phone Number
Vice-President of Operations - Client Success @ Sciata
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Jackson Location
- Peoria, AZ, US
Jackson Work
- Vice-President of Operations - Client Success @ (January 2020 - Present)
- Vice President and Board Member @ (January 2020 - Present)
- Vice-President, Strategic Accounts @ (January 2019 - January 2020)
- Senior Director, Strategic Accounts @ (August 2006 - January 2019)
- Supply Chain Coordinator @ (January 1999 - January 2007)
- Supervisor @ John C Lincoln Hospital (January 1989 - January 1999)
Jackson Education
- University of Phoenix
Master of Business Administration (Finance)
1999-2001 - University of Phoenix
Bachelor of Science (Business Management)
1996-1999 - Long Branch High School 1982-1984
Jackson Skills
- Customer Loyalty
- Project Portfolio Management
- Account Management
- Customer Engagement
- Customer Facing Roles
- Customer Success
- Strategic Planning
- Business Process Improvement
- Vendor Management
- ITIL
- IT Strategy
- Project Management
- Business Intelligence
- Integration
- Program Management
- CRM
- Requirements Analysis
- Software Project Management
- Outsourcing
- Enterprise Resource Planning (ERP)
- PMO
- Change Management
- SDLC
- Consulting
- Strategy
- Customer Relationship Management (CRM)
- Solution Selling
- Business Development
- Information Technology
- Marketing Strategy
- Operations Management
- Service Delivery
- Customer Satisfaction
- Proposal Writing
- Enterprise Software
- Software as a Service (SaaS)
- Management
- Cross-functional Team Leadership
- Leadership
- Team Leadership
- Customer Service
- Team Building
- Business Relationship Management
- Contract Negotiation
- Coaching
- Staff Development
- Process Improvement
- Demand Management
- Customer Experience Management
- Salesforce.com
- Account Planning
- Business Reviews
- Business Support Systems (BSS)
- Business-to-Business (B2B)
- Client Accounts
- Client Relations
- Communication
- Community Engagement
- Cross-Functional Team Building
- Cross-functional Alignment
- Customer Contact
- Customer Experience Transformation
- Customer Insight
- Customer Journey Mapping
- Customer Retention
- Customer Support
- Disclosure
- Financial Oversight
- Governance
- HubSpot
- Key Account Acquisition & Retention
- Key Account Relationships
- Key Performance Indicators
- Negotiation
- P&L Forecasting
- Problem Solving
- Project Coordination
- Project Implementation
- Project Plans
- Relationship Building
- Relationship Development
- Renewals
- Sales Presentations
- Sales Processes
- Sales Strategy
- Skill Development
- Strategic Accounts
- Teamwork
- Transparency
- Upselling
Jackson Summary
- Jackson, based in Peoria, AZ, US, is currently a Vice-President of Operations - Client Success at Sciata. Jackson brings experience from previous roles at Copper Hills Church, Column5 Consulting, AccountabilIT, LLC and STMicroelectronics. Jackson holds a 1999 - 2001 Master of Business Administration in Finance @ University of Phoenix. With a robust skill set that includes Customer Loyalty, Project Portfolio Management, Account Management, Customer Engagement, Customer Facing Roles and more. Jackson has 3 emails and 4 mobile phone numbers on RocketReach.
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