Jackline Maina Email
IT Helpdesk Analyst @ DewCIS Solutions Ltd
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Jackline Maina Location
- Kenya
Jackline Maina Work
- 2005 -now IT Helpdesk Analyst @
- 2003 -2005 IT Helpdesk and Trainer @ Co-operative Development Information Center
Jackline Maina Education
- Kenyatta University
Bachelor of Science (B.Sc.) (Information Technology)
2010-2016 - MaryHill High School-Thika
Jackline Maina Skills
- ITIL
- crm
- Open Source Software
- Incident Management
- Process Improvement
- Online Advertising
- Budgets
- Inventory Management
- Customer Experience
- Office Administration
- Help Desk Support
- Customer Service
- Project Planning
- Marketing Communications
- E-invoicing
- Project Management
- Contract Negotiation
- File Manager
- Project Delivery
- E-procurement
- Project Coordination
- Project Estimation
- Document Management
- Java
- MySQL
- Linux
- Microsoft SQL Server
- JavaScript
- .NET
- Software Project Management
- C++
- Databases
- Windows
- SQL
- Warranty
- Delegation
- Delegate Management
- Customer Liason
- Strategy
- Outsourcing
- Event Planning
- Event Management
- XML
- Network Administration
- Domain Registration
- Domain Management
- Domain Controller
- Recruiting
- Software Installation
- Networking
- E Procurement
- Net
- E Invoicing
Jackline Maina Summary
- Jackline Maina, based in Kenya, is currently a IT Helpdesk Analyst at Dew Cis Solutions Ltd. Jackline Maina brings experience from previous roles at Co-operative Development Information Center. Jackline Maina holds a 2010 - 2016 Bachelor of Science (B.Sc.) in Information Technology @ Kenyatta University. With a robust skill set that includes ITIL, crm, Open Source Software, Incident Management, Process Improvement and more.
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