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Jackie Li Location
St Leonards, NSW, AU
Jackie Li Work
2019 -now Senior APJC infrastructure IT Manager @
2015 -2019 Territory Manager Customer Assurance @
2014 -2015 Customer Solutions Manager @
2008 -2014 High Touch Operations Manager @
2006 -2008 Customer Support Engineer @
2005 -2005 Book keeper @ Geoff Lowe and Associates
2003 -2004 IT trainee @
1999 -2003 Mathematics Tutor @ Self-employed
Jackie Li Education
University of Technology Sydney
Bachelor of Science in computing Science/BA in arts, international studies (IT)
2000-2005
Tara anglican school for girls
High school (Computing Studies, Chemistry, Japanese)
1987-1999
Jackie Li Skills
CCNA
Unified Communications
Cisco Technologies
Troubleshooting
Cisco IOS
Routing
Incident Management
Managed Services
Service Delivery
ITIL Certified
ITIL
Process Improvement
Sla
IT Service Management
IT Operations
ITIL v3 Foundations Certified
ITIL service transition
ITIL Continuous Service improvement
ITIL Service operation
Crisis Management
Escalations Management
Relationship Management
Cisco Systems Products
Networking
Cloud Computing
Enterprise Software
Data Center
Jackie Li Summary
Jackie Li, based in St Leonards, NSW, AU, is currently a Senior APJC infrastructure IT Manager at Cisco. Jackie Li brings experience from previous roles at Cisco and Cisco Systems. Jackie Li holds a 2000 - 2005 Bachelor of Science in computing Science/BA in arts, international studies in IT @ University of Technology Sydney. With a robust skill set that includes CCNA, Unified Communications, Cisco Technologies, Troubleshooting, Cisco IOS and more. Jackie Li has 2 emails and 1 mobile phone numbers on RocketReach.
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