Jackie Li Email & Phone Number
Senior APJC infrastructure IT Manager @ Cisco
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Jackie Li Location
- St Leonards, NSW, AU
Jackie Li Work
- Senior APJC infrastructure IT Manager @ (October 2019 - Present)
- Territory Manager Customer Assurance @ (May 2015 - October 2019)
- Customer Solutions Manager @ (May 2014 - May 2015)
- High Touch Operations Manager @ (June 2008 - May 2014)
- Customer Support Engineer @ (January 2006 - November 2008)
- Book keeper @ Geoff Lowe and Associates (January 2005 - December 2005)
- IT trainee @ (January 2003 - February 2004)
- Mathematics Tutor @ Self-employed (January 1999 - December 2003)
Jackie Li Education
- University of Technology Sydney
Bachelor of Science in computing Science/BA in arts, international studies (IT)
2000-2005 - Tara anglican school for girls
High school (Computing Studies, Chemistry, Japanese)
1987-1999
Jackie Li Skills
- CCNA
- Unified Communications
- Cisco Technologies
- Troubleshooting
- Cisco IOS
- Routing
- Incident Management
- Managed Services
- Service Delivery
- ITIL Certified
- ITIL
- Process Improvement
- Sla
- IT Service Management
- IT Operations
- ITIL v3 Foundations Certified
- ITIL service transition
- ITIL Continuous Service improvement
- ITIL Service operation
- Crisis Management
- Escalations Management
- Relationship Management
- Cisco Systems Products
- Networking
- Cloud Computing
- Enterprise Software
- Data Center
Jackie Li Summary
- Jackie Li, based in St Leonards, NSW, AU, is currently a Senior APJC infrastructure IT Manager at Cisco. Jackie Li brings experience from previous roles at Cisco and Cisco Systems. Jackie Li holds a 2000 - 2005 Bachelor of Science in computing Science/BA in arts, international studies in IT @ University of Technology Sydney. With a robust skill set that includes CCNA, Unified Communications, Cisco Technologies, Troubleshooting, Cisco IOS and more. Jackie Li has 2 emails and 1 mobile phone numbers on RocketReach.
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