Jackie Johnston Email & Phone Number
Program and Service Delivery Manager @ EBOS Medical Technology Division
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Jackie Johnston Location
- Sydney, NSW, AU
Jackie Johnston Work
- Program and Service Delivery Manager @ (February 2024 - Present)
- Business Information Systems Manager @ (May 2021 - February 2024)
- Manager Project Management Office @ (July 2017 - May 2021)
- Customer Service Manager @ (October 2016 - July 2017)
- Telephony Program Lead and Regional Customer Service Manager NSW and ACT @ (March 2015 - July 2016)
- General Manager Customer Care ANZ @ (November 2009 - March 2015)
- Customer Service Manager Australia @ (July 2008 - November 2009)
- Customer Operations Projects Manager @ (February 2007 - July 2008)
- Customer Service Manager Sydney @ (September 2005 - February 2007)
- Customer Service Team Manager @ (August 2001 - September 2005)
- Customer Service Manager @ Mayne Logistics (January 1992 - January 2001)
Jackie Johnston Education
- University of New England (AU)
MBA (Majors in Project Mgmt & IT Mgmt)
2007-2010 - University of New England (AU)
Graduate Certificate in Management
2005-2007 - Sydney Institute of Technology
Diploma of Human Resource Management (incomplete)
1995-1999
Jackie Johnston Skills
- Agile Methodologies
- Analytical Skills
- Budgets
- Business Analysis
- Business Process Improvement
- Call Centers
- Change Management
- Coaching
- Communication
- Continuous Improvement
- Customer Experience
- Customer Satisfaction
- Customer Service
- IT Project Implementation
- Leadership
- Management
- Operations Management
- Organizational Development
- Outsourcing
- PRINCE2
- Prince Practitioner
- Process Improvement
- Program Management
- Project Management
- Project Planning
- Project Stakeholder Management
- Sales
- Salesforce.com
- Scrum
- Service Delivery
- Service Delivery Management
- Software Documentation
- Strategic Leadership
- Strategic Planning
- Strategy
- Training
- Trusted Business Partner
Jackie Johnston Summary
- Jackie Johnston, based in Sydney, NSW, AU, is currently a Program and Service Delivery Manager at EBOS MedTech. Jackie Johnston brings experience from previous roles at Lifehealthcare and Blackwoods. Jackie Johnston holds a 2007 - 2010 MBA in Majors in Project Mgmt & IT Mgmt @ University of New England (AU). With a robust skill set that includes Agile Methodologies, Analytical Skills, Budgets, Business Analysis, Business Process Improvement and more. Jackie Johnston has 1 emails on RocketReach.
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