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Jackie Etzweiler Location
Newark, DE, US
Jackie Etzweiler Work
IT Desktop Support Specialist @ (January 2025 - Present)
Support Desk Team Lead @ (April 2020 - July 2025)
Sr. Service Desk Analyst @ (October 2013 - April 2020)
System Access Technician II @ (May 2012 - August 2013)
Service Desk Technician III @ ING Direct/Capital One 360 (March 2010 - May 2012)
Helpdesk Analyst @ (February 2007 - January 2010)
Service Desk Support and Department of Technology and Information - DTI (State of Delaware)(Contractor) @ Versalign (April 2006 - November 2006)
PC Support Technician Contractor for Nationwide Insurance @ (August 2005 - April 2006)
Helpdesk Analyst @ CSC (January 2000 - January 2003)
Specialist @ (February 1995 - September 1999)
Specialist @ (August 1997 - April 1998)
Jackie Etzweiler Education
University of Delaware
N/A (History)
1995-2001
Dover High School
High School Diploma
1991-1995
Jackie Etzweiler Skills
Active Directory
Call Center
ITIL
Access
Disaster Recovery
Help Desk Support
Technical Support
Remote Access
Software
Support
Hardware
Jackie Etzweiler Summary
Jackie Etzweiler, based in Newark, DE, US, is currently a IT Desktop Support Specialist at City of Newark, Delaware. Jackie Etzweiler brings experience from previous roles at Diamond Technologies, Inc., Capital One and ING Direct/Capital One 360. Jackie Etzweiler holds a 1995 - 2001 N/A in History @ University of Delaware. With a robust skill set that includes Active Directory, Call Center, ITIL, Access, Disaster Recovery and more. Jackie Etzweiler has 2 emails and 3 mobile phone numbers on RocketReach.
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