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Jackie Barnes Location
Birmingham, AL, US
Jackie Barnes Work
Call Center Manager @
Customer Service Department Manager @ Blue Cross and Blue Shield of Alabama (December 2014 - Present)
Quality Assurance and Information Resources Call Center Manager @ Blue Cross and Blue Shielf of Alabama (April 2011 - Present)
Call Center Manager @ Blue Cross and Blue Shield of Alabama (January 2001 - April 2011)
Jackie Barnes Education
University of Alabama at Birmingham
BSSW (Social Work and Sociology)
1975-1979
Jackie Barnes Skills
Access
Business Analysis
Business Process Improvement
Call Centers
Claim
Claims
Coaching
Customer Relations
Customer Satisfaction
Customer Service
Health Insurance
Healthcare
Insurance
Leadership
Mentoring
Microsoft Access
Performance Management
Problem Solving
Process Improvement
Public Speaking
Quality Assurance
Software Documentation
Team Building
Team Leadership
Vendor Management
Strategic Planning
Microsoft Excel
Project Management
Jackie Barnes Summary
Jackie Barnes, based in Birmingham, AL, US, is currently a Call Center Manager at Blue Crossand Blue Shield of Alabama. Jackie Barnes brings experience from previous roles at Blue Cross and Blue Shield of Alabama and Blue Cross and Blue Shielf of Alabama. Jackie Barnes holds a 1975 - 1979 BSSW in Social Work and Sociology @ University of Alabama at Birmingham. With a robust skill set that includes Access, Business Analysis, Business Process Improvement, Call Centers, Claim and more. Jackie Barnes has 1 mobile phone numbers on RocketReach.
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