Jackie Barnes Email & Phone Number
Call Center Manager @ Blue Cross and Blue Shield of Alabama
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Jackie Barnes Location
- Birmingham, AL, US
Jackie Barnes Work
- now Call Center Manager @
- 2014 -now Customer Service Department Manager @ Blue Cross and Blue Shield of Alabama
- 2011 -now Quality Assurance and Information Resources Call Center Manager @ Blue Cross and Blue Shielf of Alabama
- 2001 -2011 Call Center Manager @ Blue Cross and Blue Shield of Alabama
Jackie Barnes Education
- University of Alabama at Birmingham
BSSW (Social Work and Sociology)
1975-1979
Jackie Barnes Skills
- Customer Service
- Customer Satisfaction
- Customer Relations
- Coaching
- Problem Solving
- Quality Assurance
- Insurance
- Team Building
- Mentoring
- Claims
- Team Leadership
- Healthcare
- Software Documentation
- Vendor Management
- Business Analysis
- Claim
- Public Speaking
- Process Improvement
- Health Insurance
- Access
- Performance Management
- Call Centers
- Leadership
- Strategic Planning
- Microsoft Excel
- Project Management
- Microsoft Access
- Business Process Improvement
Jackie Barnes Summary
- Jackie Barnes, based in Birmingham, AL, US, is currently a Call Center Manager at Blue Crossand Blue Shield of Alabama. Jackie Barnes brings experience from previous roles at Blue Cross and Blue Shield of Alabama and Blue Cross and Blue Shielf of Alabama. Jackie Barnes holds a 1975 - 1979 BSSW in Social Work and Sociology @ University of Alabama at Birmingham. With a robust skill set that includes Customer Service, Customer Satisfaction, Customer Relations, Coaching, Problem Solving and more. Jackie Barnes has 1 mobile phone numbers on RocketReach.
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