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Jack Shea Location
Manchester, GB
Jack Shea Work
Global Customer Success Account Manager @ (September 2026 - Present)
Principal Customer Success Account Manager @ (November 2022 - Present)
Head Of Sales @ (March 2022 - November 2022)
Country Lead UK @ (May 2021 - March 2022)
Senior Business Development Manager @ (February 2020 - May 2021)
Business Development Manager - North West @ (April 2018 - February 2020)
Key Account Manager @ (January 2013 - March 2018)
Senior Insolvency Administrator and Team Leader and Relationship Manager @ (July 2012 - November 2012)
Senior Insolvency Administrator and Team Leader and Relationship Manager @ (September 2008 - July 2012)
Jack Shea Education
BPP Law School
Graduate Diploma in Law (Law)
2007-2008
University of Liverpool
Bachelor's degree (History)
2004-2007
Jack Shea Skills
Account Management
Artificial Intelligence (AI)
B2B
Business Advisory
Business Analysis
Business Development
Business Strategy
Business-to-Business (B2B)
Contract Negotiation
Copilot
Corporate Tax
Cross-Selling
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Data Analytics
Digital Marketing
Direct Sales
Email Marketing
Enterprise Account Management
IT Strategy
Information Technology
Key Account Development
Leadership
Marketing
Marketing Analytics
Marketing Automation
Microsoft 365
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Negotiation
Networking
New Business Development
Problem Solving
Product Knowledge
Proposal Writing
QuickBooks
Receiverships
SMS
Sales
Sales Fundamentals
Sales Management
Sales Operations
Selling
Software as a Service (SaaS)
Solution Selling
Tax
Team Leadership
Team Management
Teamwork
Telecommunications
Time Management
Upselling
VAT
Restructuring
Bankruptcy
Cash Flow
Management Accounting
Management
See 6+see Less
Project Management
Key Account
Business to Business B2b
JavaScript
Customer Relationship Management Crm
Customer Relationship Management
Business to Business
Software as a Service
Jack Shea Summary
Jack Shea, based in Manchester, GB, is currently a Global Customer Success Account Manager at Microsoft. Jack Shea brings experience from previous roles at Microsoft, RedEye, Unifiedpost Group and Intuit. Jack Shea holds a 2007 - 2008 Graduate Diploma in Law in Law @ BPP Law School. With a robust skill set that includes Account Management, Artificial Intelligence (AI), B2B, Business Advisory, Business Analysis and more. Jack Shea has 1 mobile phone numbers on RocketReach.
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