Jack Killian Email & Phone Number

Vice President, Global Customer Success and Delivery @ Armada

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Jack Killian Location

Washington, DC, US

Jack Killian Work

Vice President, Global Customer Success and Delivery @ (August 2025 - Present)
Vice President, Global Customer Success @ (September 2024 - August 2025)
Vice President, WW Customer Success @ (March 2021 - September 2024)
Director of Customer Success, North America (Public Sector and Global Retention) @ (May 2020 - March 2021)
Director of Customer Success, North America (Commercial, MidMarket, and Public Sector) @ (April 2019 - May 2020)
Director of Customer Success, North America (Enterprise, Commercial and MidMarket) @ (April 2018 - March 2019)
Head of Customer Success, North America @ (August 2017 - April 2018)
Head of Customer Success, North America - East @ (October 2016 - August 2017)
Senior Manager, Customer Success @ (May 2016 - October 2016)
Enterprise Client Success Manager @ Apttus (June 2015 - May 2016)
Client Success Manager @ (February 2014 - June 2015)
Business Development and Consulting @ (January 2013 - February 2014)
Account Executive @ (February 2012 - January 2013)
Sales Support and Marketing Intern @ (December 2007 - August 2011)

Jack Killian Education

Saint Michael's College
Bachelor of Science in Business Administration (Business & Marketing)
2007-2011

Jack Killian Skills

Medical Devices
Operations Management
Product Development
Market Development
Selling
Microsoft Office
Lead Generation
Marketing
Sales Operations
Business Development
Market Research
Leadership
Training
Sales
B2B
Management
Public Relations
Marketing Management
Team Leadership
Capital Equipment
Surgeons
Microsoft Excel
Direct Sales
Product Marketing
Business Planning
Time Management
SaaS
Forecasting
Strategic Planning
Competitive Analysis
Marketing Strategy
Market Analysis
Product Launch
Cross-functional Team Leadership
Sales Management
Account Management
Strategy
Operating Room
Cold Calling
Social Media
Facebook
Strategic Partnerships
Event Planning
Customer Service
Product Management
PowerPoint
Social Media Marketing
Surgical Instruments
Customer Retention
Start-ups
Analytical Skills
Artificial Intelligence (AI)
Banking
Build Strong Relationships
Business Intelligence (BI)
Business Process Improvement
Change Management
Client Delivery
Client Development
Client Services
Cloud Applications
Coaching
Communication
Cross-Selling
Customer Engagement
Customer Experience
Customer Experience Management
Customer Facing Roles
Customer Interaction
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Management
Customer Success
Cyber-security
Data Services
Development Strategy
FinTech
Financial Services
KPI Implementation
KPI Reporting
Key Performance Indicators
Line Management
Mergers & Acquisitions (M&A)
Onboarding
People Management
Performance Improvement
Performance Metrics
Problem Solving
Renewals
Retention Strategies
Service Delivery Management
Service Quality
Stakeholder Management
Strategic Thinking
Talent Development
Team Coaching
Technical Analysis
Technical Understanding
Vice Presidents
Web Conferencing
Start Ups
Cross Functional Team Leadership

Jack Killian Summary

Jack Killian, based in Washington, DC, US, is currently a Vice President, Global Customer Success and Delivery at Armada. Jack Killian brings experience from previous roles at Rewaa, Instana and Databricks. Jack Killian holds a 2007 - 2011 Bachelor of Science in Business Administration in Business & Marketing @ Saint Michael's College. With a robust skill set that includes Medical Devices, Operations Management, Product Development, Market Development, Selling and more. Jack Killian has 2 emails and 5 mobile phone numbers on RocketReach.