Jack Kapala Email & Phone Number
Senior Manager, Customer Success Operations @ OfficeLuv
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Jack Kapala Location
- Chicago, IL, US
Jack Kapala Work
- 2023 -now Senior Manager, Customer Success Operations @
- 2017 -2022 Operations Manager @
- 2016 -2017 Assistant Director Of Operations @
- 2013 -2016 Operations Manager @
- 2011 -2013 Guest Services Supervisor @
- 2012 -2012 Leadership Development Internship @
Jack Kapala Education
- Michigan State University
Bachelor of Arts (B.A.) (Hospitality Business)
2009-2013
Jack Kapala Skills
- Training and Development (HR)
- Early-Stage Startups
- Third-Party Vendor Management
- Customer Support
- People Management
- Problem Solving
- Interpersonal Skills
- Customer Onboarding
- Microsoft Office
- Customer Success
- Recruiting
- Facility Management (FM)
- Relationship Building
- Project Management
- Customer Service
- Hospitality Management
- Leadership
- Time Management
- Team Leadership
- Customer Satisfaction
- Accounts Receivable
- Training
- Guest Recovery
- Organizational Effectiveness
- Hotel Management
- Accounts Payable
- Management
- PowerPoint
- Property Management
- Microsoft Excel
- Team Building
- Temporary Staffing
- Start-ups
- Software as a Service (SaaS)
- Client Relations
- Account Management
- Communication
- Business-to-Business (B2B)
- Salesforce.com
- Customer Experience
- Microsoft Word
- Teamwork
- Written Communication
- Multitasking
- Coaching
- Field Supervision
- Service Operations
- Leadership Development
- Vendor Management
- See 8+see Less
- Social Media
- Event Planning
- Opera PMS
- Front Office
- Food and Beverage
- Property Management Systems
- Operations
- Hospitality
- Rooms Division
- Organizational
- Hospitality Industry
- Start Ups
- Software As A Service Saas
- Event Management
- Business To Business B2B
- Micros
- Software as a Service
- Business to Business
Jack Kapala Summary
- Jack Kapala, based in Chicago, IL, US, is currently a Senior Manager, Customer Success Operations at OfficeLuv. Jack Kapala brings experience from previous roles at OfficeLuv, The Michelangelo Hotel, Waldorf Astoria New York and Candlewood Suites® Hotels. Jack Kapala holds a 2009 - 2013 Bachelor of Arts (B.A.) in Hospitality Business @ Michigan State University. With a robust skill set that includes Training and Development (HR), Early-Stage Startups, Third-Party Vendor Management, Customer Support, People Management and more. Jack Kapala has 2 emails and 1 mobile phone numbers on RocketReach.
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