Senior Customer Success Manager @ (July 2018 - July 2022)
Director of Software Client Strategy @ (October 2017 - July 2018)
Strategic Software Account Manager @ (October 2015 - October 2017)
Digital Strategist @ (January 2014 - October 2015)
Freelance Social Media Strategist @ (December 2013 - January 2014)
Social Media Marketing Consultant @ (May 2013 - October 2013)
Social Media Solutions Consultant and Social Strategist @ (September 2012 - May 2013)
Social Media and Solutions Consultant @ (April 2012 - September 2012)
Senior Engagement Associate and Solutions Consultant @ (January 2010 - April 2012)
Account Director @ (May 2009 - December 2009)
Jack Jokinen Education
Drexel University
Bachelor of Science (Sport Management)
2004-2008
Bronx High School of Science
Bronx High School of Science Diploma (Specialized Math and Science)
1999-2003
Jack Jokinen Skills
Account Management
Advertising
Advertising Sales
Analytics
Blogging
Book Design
Budgeting
Budgets
Business
Business Development
Business Process Management
Business Reviews
Business Strategy
CRM
CRM Integration
CSM
CSM · CRM Integration · Communication · Team Leadership · Time Management · Collaborative Problem Solving · Technical Support · Sales · Salesforce.com · Looker (Software) · Project Management · Empathy Mapping · Data Analysis
Churn Management
Client Presentation
Client Relations
Client Services
Coaching
Collaborative Problem Solving
College Recruiting
Communication
Consulting
Content Strategy
Contract Negotiation
Copy Editing
Customer Experience
Customer Journeys
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Data Analysis
Decision-Making
Digital Marketing
Digital Media
Digital Strategy
Empathy Mapping
Executive Visibility
Facebook
Google Analytics
High Sense of Urgency
Integrated Marketing
Interactive Marketing
Interpersonal Skills
Key Performance Indicators
Leadership
Looker (Software)
Management
Marketing
Marketing Communications
Marketing Strategy
Mobile Marketing
Negotiation
Net Promoter Score
Networking
New Business Development
Online Advertising
Online Marketing
Performance Monitoring
Project Management
Public Speaking
Recruiting
Recruitment Advertising
Relationship Building
SEM
SEO
Sales
Sales Promotion
Salesforce.com
Search Engine Marketing (SEM)
Social Business
Social Media
Social Media Marketing
Social Networking
Software as a Service (SaaS)
Start-ups
Strategic Communications
Strategic Partnerships
Strategic Planning
Strategy
Strategy Implementation
Team Leadership
Technical Support
Time Management
Upselling
Usage Analysis
User Experience
Web Analytics
Writing
Promotions
Brand Development
Lead Generation
Social Marketing
Social Media Measurement
Search Engine Marketing Sem
Start Ups
Search Engine Marketing
Jack Jokinen Summary
Jack Jokinen, based in Philadelphia, PA, US, is currently a Principal Customer Success Manager at Halcyon. Jack Jokinen brings experience from previous roles at Sourcebooks, Zapier and mParticle. Jack Jokinen holds a 2004 - 2008 Bachelor of Science in Sport Management @ Drexel University. With a robust skill set that includes Account Management, Advertising, Advertising Sales, Analytics, Blogging and more. Jack Jokinen has 2 emails and 1 mobile phone numbers on RocketReach.
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