Jack Gillespie Email & Phone Number
Call Center Operations Lead - Optum Customer Care @ Optum
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Jack Gillespie Location
- Philadelphia, PA, US
Jack Gillespie Work
- 2003 -now Director of Call Center Operations - AARP Health and Membership @ Optum Global Solutions
- 2018 -now Call Center Operations Lead - Optum Customer Care @
- 1997 -2003 Project Manager and Telemarketing Marketing Manager @
Jack Gillespie Education
- Eastern University
Bachelor of Arts (B.A.) (Organizational Leadership)
Jack Gillespie Skills
- Professional Mentoring
- Customer Support
- Organizational Leadership
- Executive Coaching
- Continuous Improvement
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Experience
- Customer Satisfaction
- Soft Skills
- Training and Development (HR)
- Talent Management
- Customer Service Management
- Microsoft Office
- Teamwork
- Leadership Development
- Budget Forecasting
- Management
- Leadership
- Process Improvement
- Customer Service
- Strategic Planning
- Healthcare
- Training
- Sales
- Team Building
- Project Management
- Public Speaking
- Budgets
- PowerPoint
- Healthcare Management
- Operations Management
- Team Leadership
- Coaching
- Marketing
- Change Management
- Microsoft Excel
- Program Management
- Research
Jack Gillespie Summary
- Jack Gillespie, based in Philadelphia, PA, US, is currently a Call Center Operations Lead - Optum Customer Care at Optum. Jack Gillespie brings experience from previous roles at Optum Global Solutions and Marsh & McLennan Companies. Jack Gillespie holds a Bachelor of Arts (B.A.) in Organizational Leadership @ Eastern University. With a robust skill set that includes Professional Mentoring, Customer Support, Organizational Leadership, Executive Coaching, Continuous Improvement and more. Jack Gillespie has 2 emails on RocketReach.
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Top Optum Employees
Erin Satterwhite
CEO, Optum Insight - Provider
United States
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
Chicago, IL, US
Craig Dyer
CEO and President, Optum Health California
Denver, CO, US
Tracy Byers
CEO Enterprise Imaging
Chesterfield, NH, US
Mike Tesmer
CFO Optum Technology
Eden Prairie, MN, US
Andy Voss
CEO Optum Infusion Pharmacy
Kirkland, WA, US
Stephen MacIas
President and CEO
Phoenix, AZ, US
Lindsay Jubelt
CEO, New England, Optum Health
Boston, MA, US
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