iManage DMS Support Technician @ (July 2023 - January 2026)
Junior iManage DMS Support Technician @ (April 2022 - July 2023)
Information Technology Support Analyst @ (October 2019 - April 2022)
Junior Technical Support Analyst @ (September 2018 - October 2019)
IT Support Technician @ (September 2017 - September 2018)
Jack Cheetham Skills
2nd Line IT Support
Access Control Management
Active Directory
Billing Systems
Cash Handling
Cisco Unified Communications Manager (CUCM)
Client Confidentiality
Computer Repair
Cross-team Communication
Customer Relationship Management (CRM)
Customer-Focused Service
Document Management Systems (DMS)
Documentation Practices
HTML
IT Documentation
IT sector
ITIL Certified
Import/Export Operations
Information Rights Management
Intermodal Network Troubleshooting
JavaScript
Legal Consulting
Legal Software
Microsoft Exchange
Microsoft Office
Microsoft Outlook
Microsoft Teams
Mobile Configuration
Mobile Device Support
Mobile Devices
Monitoring Performance
Office Support
OneNote
Order Fulfillment
PC & Mac platforms
Patch Management
Performance Testing Tools
Powershell
Proactive Monitoring
Process Automation
Project Management
Python (Programming Language)
Resolving Issues
Screen Repair
Server Monitoring
ServiceNow
ServiceNow Administration
Stock Rotation
Technical Support
Workflow Applications
Workflow Design
Workstations
iManage
Jack Cheetham Summary
Jack Cheetham, based in Warrington, GB, is currently a ServiceNow Developer at Xcession Ltd. Jack Cheetham brings experience from previous roles at Fieldfisher. With a robust skill set that includes 2nd Line IT Support, Access Control Management, Active Directory, Billing Systems, Cash Handling and more. Jack Cheetham has 2 emails on RocketReach.
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