Chief Operating Officer (Interim) @ (March 2022 - September 2022)
Head of Network Engagement (Interim) @ (September 2021 - March 2022)
Advisor @ Humanery.com (April 2021 - September 2021)
Global Head of Operations - Automation and Scaling @ (February 2018 - March 2021)
Head of Operations - International @ (July 2017 - June 2018)
Head of Operations - Canada and France @ (January 2016 - June 2017)
Operations Analyst @ (June 2015 - May 2016)
Online Support Manager @ (July 2014 - June 2015)
Online Support Manager @ (September 2013 - July 2014)
Operations Program Manager @ (July 2011 - September 2013)
Jack Burston Education
The Manchester Metropolitan University
BA (Hons) English Literature (First Class) (English and American literature)
2006-2009
The John Bentley School
A-Level (English Literature, History, German)
1999-2006
Jack Burston Skills
Business Analysis
Process Improvement
Operations Management
Digital Strategy
Online Support Strategy
Copywriting
Content Strategy
Content Management
SEO
Web Content
Writing
InDesign
Skype
Proofreading
Creative Writing
Digital Marketing
Web Analytics
CMS
Social Media
Microsoft Office
Confluence
Omniture
Blogging
User Experience
Social Media Marketing
Customer Support Content
Google Analytics
JIRA
Workflow Management
Content Marketing
User Journeys
Content Development
Visio
Mac OS X
Vendor Management
Social Support
Google Docs
User Education
Enterprise Content Management
Community Management
Social Media Strategy
SEO copywriting
Copy Editing
Social Networking
Analytics
Change Management
Sentiment Analysis
Management
Zendesk
Tableau
Microsoft Excel
Playstation
Entertainment
Public Relations
Leadership
Strategy
Project Management
Automation
Chatbot Development
Customer Experience
Business Process Outsourcing
Contact Center Technology
Robotic Process Automation
Problem Solving
CX
Communication
Budgeting
Strategic Planning
Jack Burston Summary
Jack Burston, based in London, GB, is currently a General Manager, Directories at Checkatrade. Jack Burston brings experience from previous roles at Checkatrade. Jack Burston holds a 2006 - 2009 BA (Hons) English Literature (First Class) in English and American literature @ The Manchester Metropolitan University. With a robust skill set that includes Business Analysis, Process Improvement, Operations Management, Digital Strategy, Online Support Strategy and more. Jack Burston has 2 emails and 1 mobile phone numbers on RocketReach.
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