Jack Axten Email
Head of Service and Information Security @ Coniq
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Jack Axten Location
- United Kingdom
Jack Axten Work
- Head of Service and Information Security @ (August 2024 - Present)
- Service Delivery and Compliance Manager @ (September 2022 - August 2024)
- Customer Support Manager - Intermediate Capital Group @ (August 2021 - September 2022)
- Service Project Manager @ (August 2021 - September 2022)
- Customer Services Manager - Irwin Mitchell @ (October 2018 - August 2021)
- Service Escalation Lead - Irwin Mitchell @ (May 2017 - October 2018)
- Service Specialist @ (May 2017 - October 2018)
- Global Helpdesk Incident Manager @ (October 2016 - May 2017)
- Global Customer Service Agent @ (November 2014 - October 2016)
- Customer Service Representative @ (November 2014 - October 2016)
- ICT Field Technician - Education @ (April 2013 - November 2014)
- Junior ICT Technician - Education @ (October 2012 - April 2013)
Jack Axten Education
- Brooklands Technical College
BTEC (IT Practitioners)
2009-2011 - Sunbury Manor School
GCSEs
2004-2009
Jack Axten Skills
- AI Governance
- AI Policy, Governance, and Regulation
- Active Directory
- Citrix
- Coaching & Mentoring
- Compliance Monitoring
- Computer Hardware
- Continuous Improvement
- Customer Experience
- Customer Loyalty
- Customer Loyalty Management
- Customer Satisfaction
- Customer Service
- Cybersecurity
- Data Analysis
- Data Privacy
- Data Protection
- Drata
- EU AI Act
- General Data Protection Regulation (GDPR)
- Global Customer Service
- Global IT Operations
- Governance, Risk Management, and Compliance (GRC)
- Group Policy
- Human Risk Management
- ISO 27001
- ISO 42001
- IT Operations
- IT Service Management
- IT Services
- ITIL Certified
- Incident Management
- Incident Response
- Information Security
- Information Security Governance
- Information Security Management
- Internal & External Investigations
- Interpersonal Skills
- Jira
- Leadership
- Loyalty Programs
- Major Incident Management
- Managed Services
- Management
- Microsoft Exchange
- Microsoft Office
- Microsoft Power BI
- Mobile Device Management
- OS X
- People Management
- Powershell
- Problem Management
- Problem Solving
- Process Improvement
- Relationship Building
- Root Cause Analysis
- SOC 2
- SaaS Development
- Security
- Security Awareness
- Service Delivery
- Service Desk
- Service Desk Management
- Service Improvement
- Service Levels
- Service Operations
- Service Optimization
- Service-Level Agreements (SLA)
- ServiceNow
- Software Development Life Cycle (SDLC)
- Software as a Service (SaaS)
- Sophos XDR
- Stakeholder Management
- Strategic Leadership
- Supplier Management
- Supplier Relationship Management
- System Administration
- Team Leadership
- Team Management
- Technical Support
- Third-Party Vendor Management
- Training
- Vendor Management
- Vulnerability Management
- Windows
- Windows 10
- Windows 7
- Windows Server
Jack Axten Summary
- Jack Axten, based in United Kingdom, is currently a Head of Service and Information Security at Coniq. Jack Axten brings experience from previous roles at Coniq, PTS and Roc Technologies. Jack Axten holds a 2009 - 2011 BTEC in IT Practitioners @ Brooklands Technical College. With a robust skill set that includes AI Governance, AI Policy, Governance, and Regulation, Active Directory, Citrix, Coaching & Mentoring and more. Jack Axten has 2 emails on RocketReach.
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