Expert Support Inc. is a closely held, self-funded California corporation with headquarters in Los Altos, CA. We provide world-class technical communication services to high-tech software and hardware vendors.
We help high-tech software and hardware companies communicate effectively with their customers, and internally within their own organizations. We develop work products that each serve a business purpose. Our sweet spot is technical-to-technical communication on the complex end of the technology spectrum.
Our professional skills include technical writing, instructional design, technical sales and marketing support, technical publications management, business analysis, project management, and process management.
Client companies include Adobe, Apple, Google, NVIDIA, Yahoo!, Sony, and many start-ups.
Suasion creates influence strategies and communications that boldly educate, inform, engage and ultimately, transform perceptions.
We are experts in understanding and influencing thinking--and we offer services to accomplish these for the betterment of individuals, organizations and society at large.
Traditional marketing firms focus on connecting a recognized need with a solution--their client's product or service. Suasion develops influence strategies to change the way people think--often when those people don't recognize a need and are, therefore, not seek a solution.
Suasion conducts a comprehensive analysis based on behavioral and social sciences to determine optimal influence strategies. We apply these influence strategies to:
- Change people’s behaviors, perceptions, attitudes and perspectives
- Engage people and communities
- Educate and change understanding of issues
- Define and differentiate organizations and brands
- Increase awareness of and demand for products and services
- Improve cultures, strengthen teams
- Generate collaboration
What Perceptions do you want to change?
The Slatterys’ team is passionate and curious about exploring the limitless benefits that innovation can have on our world.
Most at home where science, innovation, technology and business meet - we come to the table with experience, knowledge and an extensive network of industry relationships.
Slatterys generates opportunities for stakeholders by bringing trademark events to life, crafting compelling stories and keeping communities up-to-date and connected.
Our events include AgileAus Conference (www.agileaustralia.com.au), Deep Dive (www.thedeepdive.com.au/), Tech23 (www.tech23.com.au), IMPACT7 (www.impact7.com.au) and much more.
Slatterys publishes the quarterly printed magazine AgileTODAY and the weekly Slatterys Watch enewsletter.